Engagement Manager Healthcare AI Solutions

Role : Engagement Manager - Healthcare AI Solutions

Job Type :Full Time

Location: USA - Boston MA

Experience : 10 - 18 Years

Key Responsibilities:

• Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets.
• Connect the dots across the client company performance operating model internal value chains and industry knowhow (healthcare). Draw implications to account strategy basis clients ongoing divisional shifts.
• Sustain in-person relationships with Director- and VP-level clients.
• AI/ Gen AI Demand generation and demand shaping with commercial advancements.
• AI/ Gen AI Use Cases Development: Identify business improvement opportunities and develop compelling use cases for AI/ Gen AI solutions.
• Leverage insights from existing dashboards proof of concepts (POCs) software partners dynamics and market research to present new propositions to clients.
• Proposals Development and Solutioning: Build proposals for solutions tailored to client needs and technical constraints (cloud stack APIs security etc.).
• Collaborate with the account consulting team in India to shape AI solutions entailing services accelerators and/or products.

Required Technical Skills:

• Strong grasp of GenAI concepts (LLMs prompt engineering fine-tuning embeddings) and their business applications
• Awareness of Agentic AI patterns (autonomous agents workflow orchestration multi-agent systems) and ability to position them in client contexts.
• Familiarity with cloud AI services (Azure OpenAI AWS Bedrock Google Vertex AI) and ecosystem tools (LangChain RAG frameworks).
• Ability to translate technical enablers (APIs integration data pipelines) into business value narratives for clients.

Must Haves:

• 1018 years of experience in Customer Success Account Management Client Partner Business Development or Presales within Consulting Services involving Analytics (BI AI/ML GenAI Data Cloud).
• Deep understanding of the Healthcare/Life Sciences industry including operating models value chains business processes and performance drivers. Must have grown healthcare accounts through AI/Analytics consulting services engagements rather than purely technology or software sales.
• Strong grasp of GenAI concepts including LLMs Prompt Engineering Fine-Tuning Embeddings and business applications.
• Must have experience selling AI/Analytics consulting services and solutions not primarily software products SaaS platforms or technology licenses.
• Familiarity with AI ecosystem technologies including Azure OpenAI AWS Bedrock Google Vertex AI LangChain and RAG frameworks.
• Global Delivery / Offshore Model Experience: Must have worked in a consulting-led environment leveraging offshore delivery teams preferably -based teams for solutioning proposal development and execution.
• Client Partner Experience: Must have experience serving as the primary client-facing representative while coordinating with geographically distributed teams and managing Director/VP-level stakeholder relationships.