Engagement Coordinator (in person)
Job Location:
Westfield, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Are you the person who naturally notices what is falling through the cracks before anyone else does
Do you love bringing order to chaos keeping people organized and making sure important things actually get done
If so keep reading!
SEP is looking for an Engagement Coordinator to help support our client delivery teams. This role is part project coordination and part client support. You will help ensure onboarding happens smoothly meetings get scheduled action items get followed up on compliance requirements get met and important details do not get lost along the way.
Success in this role is not measured by how many tasks you complete yourself. Success is measured by your ability to keep projects people and processes moving forward.
This role may be a great fit for someone who has been an Executive Assistant Project Coordinator Operations Coordinator Recruiting Coordinator Customer Success Coordinator or in a similar coordination-focused role and is looking for an opportunity to have a broader impact across the organization.
- If you enjoy creating structure where none exists.
- If you find satisfaction in helping others stay organized.
- If you are comfortable following up multiple times when something needs to get done.
- If you can manage many moving pieces without becoming overwhelmed.
- If you genuinely enjoy helping others succeed.
As a business SEP is a custom software product design and development company that thrives on collaboration and continuous learning. We deeply care about our people and want everyone who interacts with SEPemployees clients partners and visitorsto have an exceptional experience.
This position is expected to work primarily onsite at our headquarters in Westfield Indiana with occasional travel to client sites.
- Coordinate onboarding and offboarding activities for project team members
- Attend meetings capture notes and ensure follow-up actions are completed
- Schedule and coordinate client meetings workshops reviews and other engagement activities
- Support staffing reporting compliance and operational processes
- Track project-related information and maintain documentation
- Help delivery teams stay organized and informed
- Partner with clients internal teams and external partners to ensure work moves forward smoothly
- Assist with account planning research and administrative support activities
- Exceptional organizational skills and attention to detail
- Strong communication and relationship-building skills
- Ability to manage multiple priorities simultaneously
- Confidence following up with others and driving accountability
- Strong problem-solving skills and initiative
- Bachelors degree or equivalent experience
- Three or more years of experience in coordination operations administration client services or a similar role
- People who thrive on organization and follow-through
- People who enjoy helping others succeed
- People who notice details others miss
- People who are proactive dependable and service-oriented
Required Experience:
IC
About Company
SEP makes vital software. See how our software development company builds awesome products for our clients.
