Engagement Assistant

Partners Worldwide (PW) is a global network of businesspeople working together to end poverty through entrepreneurship and job creation. We believe all people are image bearers of God and have the right to live an abundant life. Through locally rooted globally connected partnerships we work to grow and sustain businesses that create jobs and strengthen communities.

As an employee of Partners Worldwide you will be part of a global team that values each person as a true partner. Together we celebrate entrepreneurs who are building businesses providing for their families and creating opportunities for others.

Our goal for 2030 is to equip partners in 30 countries to serve over one million businesses helping create and sustain three million jobs and enabling 15 million people to leave poverty behind.

The Engagement team at Partners Worldwide builds and sustains the donor and partner relationships that fund and strengthen our global network. The Engagement Assistant is the operational backbone behind that work the person who ensures donors are followed up with events run smoothly grant processes stay on track and nothing falls through the cracks.

This is a collaborative detail-oriented role that blends relational awareness with strong execution. You will work closely with Engagement Managers and the Revenue Operations Manager to support donor communications events grant coordination and the systems that keep the team organized and moving.

What success looks like here: a team that can trust the details are handled donors who experience consistent and thoughtful engagement and a CRM that reflects the quality of relationships Partners Worldwide is building.

This role is well-suited to someone who is energized by supporting meaningful work takes ownership without needing to be asked twice and understands that operational excellence and relational warmth are not opposites but rather what makes donor relations feel like true partnership.

• Ensure donors receive timely personalized and thoughtful communication including thank-you notes donation acknowledgments and follow-up.
• Maintain accurate and up-to-date CRM records that reflect the quality of PWs relationships.
• Support Engagement Managers with account updates Salesforce questions and donor data needs.

• Support the planning and execution of fundraising events donor trips and engagement activities.
• Ensure Engagement Managers have the materials and logistics they need to run campaigns successfully.
• Set up and manage fundraising pages and support Summit planning and post-Summit follow-through.

• Track grant leads opportunities and communications in Salesforce.
• Manage the Grants dashboard and support cross-team coordination to ensure alignment and follow-through.

• Manage travel expense reporting materials ordering and shared team file systems.
• Support onboarding and Salesforce training for new Engagement team members.
• Other related duties as necessary.

• Bachelors degree preferred.
• Two to five years of experience in administrative nonprofit operations or engagement-related roles.
• Experience with CRM systems Salesforce experience strongly preferred.
• Experience supporting events donor communications or grant coordination is a plus.

• Customer Focus Builds genuine trust with donors and partners; responsive proactive and relationally driven.
• Drive for Results Translates plans into action holds themselves accountable and follows through with excellence.
• Interpersonal Savvy Reads people and situations well; builds connections across teams cultures and roles with tact and warmth.
• Communication Clear audience-aware and an active listener who keeps people informed.
• Planning and Organization Manages timelines and details carefully and adjusts when circumstances shift.
• CRM and Data Stewardship Keeps systems accurate up to date and actionable.
• PW Ambassadorship Consistently reflects PWs mission and values in every interaction with donors and partners.

• Mature Christian faith lived out in work relationships and daily decisions.
• Deep alignment with Partners Worldwides mission and values.
• Humble collaborative and team-oriented energized by supporting others success.
• A learners mindset with openness to growth feedback and new approaches.
• Integrity and strong stewardship of relationships and resources.

• Meaningful purpose-driven work that contributes to lasting global impact.
• Connection to a talented mission-driven global team.
• Comprehensive compensation and benefits package.
• Flexible paid time off and a culture that supports healthy rhythms of work and rest.
• Professional development opportunities and ongoing learning.

Location: Grand Rapids MI preferred; U.S.-based remote candidates considered

Travel: Occasional travel for events or team gatherings

Please submit your résumé/CV and a brief statement (one page) describing your interest in the role and your alignment with the mission of Partners Worldwide.