Endpoint Systems Specialist

The Opportunity:

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design development implementation and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.

CACI is looking for an experienced innovative and motivated Email Services Specialist to support the mission objectives and needs of the customer the Defense Intelligence Agency. The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities:

Endpoint Operations & Infrastructure Support:

• Deploy operate and maintain physical virtual and cloud-based client desktop and mobile endpoints in alignment with program vision.

• Monitor and support Forcepoint TTC Citrix Azure AWS and VMware infrastructures managing administrator and end-user access.

• Maintain desktop and application packaging of standard engineered and tested configurations for remote distribution utilizing Microsoft Endpoint Configuration Manager (MECM) and Intune.

• Manage end-user profiles synchronizing with Active Directory to maintain performance-based implementations that optimize startup login application streaming and the overall user experience.

• Participate as a key member of a global 24/7 operations team performing scheduled and ad hoc maintenance updates and upgrades.

Incident Response Testing & Troubleshooting:

• Provide Tier 3 troubleshooting incident analysis break/fix resolution and hands-on touch labor for all assigned devices components and solutions.

• Monitor and analyze capacity performance and service-level metrics to detect trends and prevent potential errors from escalating into major incidents.

• Utilize Lab facilities to conduct incident/problem investigations evaluate the feasibility of new designs and develop test cases and scripts for Beta and Acceptance testing.

• Collaborate with Engineering teams and cross-functional stakeholders to refine requirements support the transfer of engineered solutions and execute Blue/Green fielding.

• Apply working knowledge of network concepts firewall configurations and VPN technologies to optimize operations in secure separated environments.

Security Compliance & Documentation:

• Execute continuous and automated patch management for designated infrastructure (workstations servers) across all networks and security domains in accordance with CDRL requirements.

• Configure hardware BIOS RAM device drivers and full disk encryption utilizing NIST- FIPS- and NSA-approved encryption algorithms.

• Track and monitor hardware and software licenses distribution and usage to support enterprise accounting efforts.

• Assist in the creation and maintenance of required contract documentation reports knowledge base artifacts and Standard Operating Procedures (SOPs).

• Participate in Continual Service Improvement (CSI) initiatives and support the execution of approved Plan of Action and Milestones (POA&M).

Qualifications:

Required:

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start

• Microsoft 365 Certified: Endpoint Administrator Associate (40 hrs. training) and/or 7 years of experience

• Red Hat Certified System Administrator (RHCSA) Citrix Certified Associate-Virtualization Azure Fundamentals OEM equivalent VMware Certified Advanced Professional Data Center Virtualization Design OR Azure Administrator

• DOD 8140 Certification applicable to role (minimum Security)

• An AA and 14 years of experience BS/BA and 12 years of experience MS/MA and 10 years of experience or PhD and 8 years of experience

• Minimum 6 years of hands-on experience integrating operating and maintaining IT hardware and software solutions

• Willingness to learn new skills and new technologies.

Desired:

• Degree in Science Technology or Engineering

• Ivanti User Workspace Administrator

• Familiarity with IC ITE services and classified environments

• ITIL 4 Foundation Certification

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: