EMREHR Trainer

Job Summary:The Market Support Champion plays a crucial role in assisting with orientation onboarding training coaching and mentoring activities of new and existing colleagues to ensure colleagues know and understand the specific role they serve in the organization and have a deep understanding of the tasks of their job. Through partnership with Market Leadership Continuous Improvement and Learning & Development this individual will support organizational training and onboarding initiatives as well as focused initiatives driven by specific needs of the market. Overall the Market Support Champions role is to champion a culture of learning support colleagues orientation onboarding and training needs and ensure that learning initiatives align with the organizations goals and objectives. Duties/Responsibilities:Serve as the in market subject matter expert and eCW Super User for all key center training and onboarding sessions to ensure colleagues understand their roles with stakeholders to deliver role-specific support to new hires and guide them through the onboarding training effectiveness and identify areas for opportunity and how markets are adopting implementing or upholding Archwell Health standards and workflow processes. Identifies areas of opportunity and reports findings to direct leadership. Act as the in-market learning governance representative and bring areas of opportunity and improvement to the governance leaders for decisioning solutioning and clearly to ensure learning initiatives are embraced by growth mindset and continuous learning culture in market by acting as a change agent and reinforcing learning opportunities in the market. Stay up to date with ArchWell Health processes workflows standards systems industry learning trends research and best practices to deliver relevant and impactful performance targets measured through key performance indicators for operations as well as effectiveness of learning delivery for Market Launch Champion requiring some overnight travel; routine travel will be daily within the Skills/AbilitiesStrong communication skills to convey complex information simply and skills to engage with a diverse of EMR systems for smooth to identify and close knowledge gaps mindset with ability to embrace and support presentation skills. Strong emotional intelligence and lives the ArchWell Health values in all to be flexible and adaptable to different learning styles participant needs and unexpected changes or challenges that may arise during training strong problem-solving skills to address challenges or issues that may arise during training sessions. This includes the ability to think critically find creative solutions and adapt to unexpected and Experience:Bachelors degree in related field preferred or equivalent experienceExperience in formal and informal training delivery in project management and record-keeping Knowledge preferred; experience and practice as a Medical Assistant or RN (current licensure or certification not required) to guide training and development of clinical colleagues in the use of technology in the centers including procedural devices and lab set up and quality controls and serves as a role model of ArchWell Healths Values:Be compassionateStrive for excellenceEarn trustShow respectStay resilientAlways do the right thingAbout ArchWell Health:At ArchWell Health were creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship routine wellness and staying active our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard listened to and given ample time by their physicians to live well later in value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable accessible neighborhood centers where older adults can feel at home and become part of a vibrant wellness-focused community. Were passionate about caring for older adults and united by the belief that caring has the power to change everything for our Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race color religion age sex sexual orientation gender identity national origin disability veteran status or any other protected classification.