Employment Supervisor

The International Rescue Committee (IRC) responds to the worlds worst humanitarian crises helping to restore health safety education economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO) at work in more than 40 countries and 29 U.S. cities helping people to survive reclaim control of their future and strengthen their communities. A force for humanity IRC employees deliver lasting impact by restoring safety dignity and hope to millions. If youre a solutions-driven passionate change-maker come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Employment Supervisor is responsible for leading a team that provides employment services including assessment self-sufficiency planning job readiness training vocational/skills training job search job placement post-placement support and employer partnership development and maintenance. The supervisor focuses on attaining grant deliverables most frequently surrounding job training placement wage and retention. This position supervises a team monitors data ensures program goals are met and supports quality control to support both service provision and contractual compliance.

Responsibilities: Include but are not limited to:

Staff Management:

• Lead and develop direct service staff through facilitation of team meetings and individual supervision including coaching and goal setting.

• Assign cases oversee staff workload help prioritize troubleshoot and generally support.

• Ensure compliance with all policies procedures and protocols of the agency.

• Maintain communication with staff regarding challenging cases; carry out timely and professional interventions to ensure quality service delivery and to achieve desired results.

Client Services:

• Supervise program implementation including assessment self-sufficiency planning job readiness training job search job placement post-placement support and employer partnership development and maintenance. Maintain consistent focus on grant deliverables

• Coordinate training activities ensuring high quality services that meet funder requirements. This may include internal and external job readiness skill development and/or vocational trainings.

• Track enrolled clients using assigned database system(s) to ensure services are provided in a timely manner and properly documented.

• Develop and maintain relationships with local employers ensuring consistent job placement opportunities for clients.

• Develop strategic partnerships with community organizations focused on advancing program objectives and client success.

Program Oversight:

• Coordinate quality assurance efforts by conducting periodic case file and database reviews.

• Monitor the employment teams progress toward grant deliverables develop systems to share progress and support improvements with an eye toward fulfilling funder and agency requirements. Propose interventions when programs are not on point to meet deliverables.

• Monitor direct assistance spending to ensure timely and appropriate use of funds.

• Coordinate across teams and departments to support overall client wellbeing.

• Draft program reports and components of grant proposals.

• Other duties as assigned.

Job Requirements:

• University degree required preferably in International Studies Business Social Services or a related field OR equivalent work experience.

• 3 years of employment and/or other relevant experience supporting clients facing barriers to employment in refugee resettlement workforce development or related social service delivery

• Experience supervising supporting and training staff.

• Proven success in promoting an organizational culture that reflects IRCs core values of service accountability integrity and equality. Ability to lead collaboration of individuals from many cultures with a variety of skills and perspectives.

• Demonstrated ability to work effectively as a team member in a multi-cultural environment.

• Highly organized self-starter with demonstrated success in managing multiple priorities and delivering quantifiable results in a fast-paced environment under pressure and by deadlines.

• Excellent written and oral communications skills in English; proficiency in a language spoken by client populations a plus.

• Proficiency in Microsoft Office applications.

• Valid drivers license and access to personal insured vehicle and the ability to travel regularly throughout the service delivery area

Working Environment:

• A combination of standard office environment remote work and field time to perform the outlined responsibilities. This position is typically onsite 4 days/week.

• May require occasional weekend and/or evening work.

Compensation: (Pay Rate: $72753.43/yr). Ranges are based on various factors including the labor market job type internal equity and budget. Exact offers are calibrated by work location individual candidate experience and skills relative to the defined job requirements.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity Service Equality and accordance with these values the IRC operates and enforces policies on Safeguarding Conflicts of Interest Fiscal Integrity and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection power sharing debate and objectivity to deliver the best possible services to our clients.

Cookies: IRC offers a comprehensive and competitive benefits package. Highlights include 10paid sick leave 10U.S. holidays 20-25generous paid time off based on role and tenure medical insurance starting at $163/month dental starting at $6.50/month and vision starting at $5/month flexible spending accounts (healthcare dependent careand commuter) a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting) disability and life insurance and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race sex color national origin religion sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.