Employee Success Manager

Are you a proactive HR leader who thrives on building trust strengthening workplace culture and turning employee relations into a strategic advantage As GAIs Employee Success Manager you will champion a positive compliant and high-performing environment by leading programs that strengthen employee-supervisor partnerships elevate the employee experience resolve issues early and help shape a culture where people and teams can do their best work.

Key Responsibilities:

• Sets and advances a clear vision for employee relations that promotes a proactive people-first culture emphasizing early issue resolution continuous feedback and an exceptional employee experience aligned with organizational values and long-term business success.

• Leads programs which support and enhance employee-to-supervisor partnerships foster strong relationships and maximum retention. Examples include Check-in and Exit Interviews Employee Satisfaction Surveys Performance Plans etc.)

• Manages foreign national employee Visa work applications and processes.

• Manages Workers Compensation program including Experience Modification Rate (EMR) data and analytics legal compliance collaboration with W/C insurance carrier claims management and back to work program.
• Manages and recommends resolutions to employee relations issues including investigations conflict resolution and performance concerns.
• Advises coaches and counsels managers and leaders on employee relations best practices policies and employment law compliance.
• Conducts thorough impartial investigations and documents findings and recommendations.
• Develops and delivers training on workplace conduct performance management and employee relations topics.
• Collaborates with HR and legal teams to ensure consistent and compliant handling of employee matters.
• Analyze trends and data to identify potential risks and recommend proactive solutions.
• Support the development and communication of HR policies procedures and workplace standards.
• Promote a culture of respect accountability and inclusion across the organization.
• Travels to GAI offices as needed to meet with staff and implement projects and tasks; otherwise the workweek is a hybrid work arrangement.
• Participate quarterly in SHRM local chapter meetings events and community.
• Other roles tasks and responsibilities as requested by the Sr. People Director.

Work Environment:

This position will work a hybrid full-time schedule with 1-2 days/week working from home and 2-3 days/week working from a GAI office. 20-25% travel is expected to other offices career events team meetings etc.

Qualifications:

• 10 years of experience in HR or Employee Relations management preferably in engineering consulting or professional services environments.
• 8 years of experience with Workers Compensation program management data compilation and analysis back to work programs etc.
• 8 years of experience developing and updating policies procedures gathering support and approvals and communicating to staff.
• Strong knowledge of employment laws (Federal and State) and regulations.
• Proven ability to manage sensitive situations with discretion and sound judgment.
• Bachelors degree required; Masters degree preferred
• HR certification (e.g. SHRM-CP/SCIP PHR/SPHR) strongly preferred.

Skills:

• Advanced skills in HRIS and ATS systems (preferably UKG Pro) Deltek Vantagepoint.
• Advanced skills and working knowledge of Microsoft Suite software programs (Word Excel PPT Power BI etc.).

• Excellent communication conflict resolution influencing and stakeholder management skills.
• Strong leadership and organizational capabilities.
• Detail-oriented with a proactive problem-solving mindset.
• Ability to work in fast-paced high-pressure environments.

Impact:
This role is essential in maintaining a fair and respectful workplace by ensuring consistent employee relations practices minimizing risk and supporting leaders in effectively managing their teams.

Why GAIââ

GAI offers skilled professionals like you an exceptional place to work grow lead and achieve. Explore anarray of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy work location and scheduling flexibility; your choice of comprehensive personalized benefits; a range of employee wellness programs and discounts; and more. Feel good about being part of a collaborative teamthatscommitted to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth.ââ

Benefits To Working at GAI Include:ââ

Competitive Pay & Recognition

• Marketbased competitive compensation
• Performancedriven recognition and development bonuses

Comprehensive Health & Wellness

• Medical dental and vision plans
• Companypaid short-term and long-term disability
• Companypaid life insurance
• Employee Assistance Program and wellness resources

Meaningful WorkLife Balance

• Generous paid time off 7 paid holidays
• Anadditionalfloating holidayuse it for what matters to you
• Paid maternity paternity and adoption leave

Growth Learning & Financial Security

• 401(k) with company match
• Tuition reimbursement
• Support and rewards for professional development and certifications

Required Experience:

Manager