Employee Services Generalist (HR)

Apex Service Partners -We are not just another HVAC service provider -werea team of passionate professionals dedicated to delivering exceptional service to our valued about people collaborative in our approach and believe in staying scrappy while having fun. Hereyoullfind a work environment that feels like family where every team member is valued and empowered to succeed.

Currently seeking anEmployee Services (HR) Generalistto support thePhiladelphia/New Jersey Market. The Apex Service Partners Employee Services (HR) Generalist supports the day-to-day operations of the Employee Services department. The ESG will promote HR practices andobjectivesthat provide an employee-oriented high-performance culture that emphasizes empowerment quality productivity and standards goal attainment and the recruitment and ongoing development of a superior workforce. Reporting directly to the Regional Director of Employee Services the ESGwill support the implementation of services policies andprogram andassistteam members with HR initiatives.

This role is Hybrid and based ineither Westchester PA or New Jersey with some travel to locations in PA/NJ.

Duties/Responsibilities:

• Provide administrative support to the Human Resources department for multiple locations/entities including data entry application support filing reporting managing email inboxesmaintainingemployee records and answering basic HR related inquiries from employees via email and over the phone.

• Manage the hiring process for new employees by running background screenings and issuing drug screenings tracking hiring compliance againstanticipatedstart dates completing all pre-hire screenings and ensuring candidates complete all required compliance documents and processes.

• Communicate and coordinate start dates equipment and system access setup uniform issuance and completion of new hire paperwork across multiple companies/locations. The primary system ofrecordis ADP.

• Lead virtual orientation for regional new hire classes ensuring a top-notch employee experience.

• Coordinate and lead Safety initiatives pairing with site teams regional teams and TPA teams tomaintainand secure location fleet and employee safety initiatives.

• Coordinate employee engagement initiatives to support retention efforts within the region leading training employee connections 30/60/90-day feedback sessions and resolving basic employee complaints.

• Pair withDirectorto investigate report on and resolve legal compliance and employee relations issues as they arise.

Experience/Qualifications:

• 3 years of experience in an HR related role with emphasis on onboarding/orientation/employee engagement

• 1-2 years of experience in basic employee conflict resolution processes

• Experience in ADP and iCIMS

• Experience with employee/customer facilitation interactions and correspondence

• Strong customer service skills

• Experience with employee training and development programs

• Excellent verbal and written communication skills

• Excellent organizational skills and superior attention to detail

• Ability to multi-task work independently andmaintainconfidentiality

• Strong computer skills includingproficiencywith Microsoft Word Excel and Outlook

Personal Characteristics:

• Analytical finds meaning and action in numbers and is data-driven

• Excellent communicator written and oral

• Stellar time management and organizational skills

• Resourceful figures out how to achieve results creatively with finite resources

• Thrives in a nimble lean unstructured fast-paced entrepreneurial environment

• Works collaboratively and energetically

• Impeccable integrity and ethical standards

• Self-aware accepting honest open and respectful of others

• Ability to create andexecute onprocesses for professionalizing family-owned businesses using best practices

• An undying commitment to personal growth and development