Employee Service Specialist
Huntsville, AL - USA
Job Summary
Job Family:
Management Consulting
Travel Required:
Clearance Required:
What You Will Do:
The Employee Service Specialist will provide comprehensive administrative and operational support to senior leadership and organizational staff. They will manage office operations coordinate logistics maintain records and ensure all administrative processes follow established policies and procedures.
Administrative & Executive Support
Manage and maintain the office managers calendar schedule appointments and coordinate meetings based on priorities and availability.
Prepare edit and review correspondence reports briefings and presentations for accuracy clarity tone and formatting consistency.
Respond to administrative inquiries and taskers within required deadlines track progress and document final outcomes.
Screen calls and visitors manage incoming communications and route inquiries to appropriate personnel.
Meeting & Event Coordination
Plan and coordinate meetings conferences and special events including logistics accommodations and attendee requirements.
Arrange conference rooms video teleconferencing (VTC) and meeting materials such as signage registration areas nameplates and table tents.
Distribute read-ahead materials and ensure participants are informed of schedules and requirements.
Coordinate visitor requests parking and other event-related logistics.
Travel & Scheduling Support
Prepare travel orders coordinate travel and lodging arrangements and develop detailed itineraries.
Maintain conference room schedules and ensure effective use of shared spaces for meetings and events.
Records & Data Management
Maintain and update office databases including personnel records organizational charts training travel and budget tracking.
Serve as the records manager by organizing maintaining and archiving official documents and files.
Manage administrative documentation including leave requests telework applications and work schedules ensuring accurate entry into timekeeping systems.
Organize and maintain electronic files and materials using shared drives databases and SharePoint platforms.
Personnel & Administrative Processing
Prepare and process administrative actions such as training requests travel vouchers conference approvals and personnel documentation.
Compile and submit complete personnel action packages for civilians contractors and other staff.
Ensure all documentation complies with applicable policies procedures and approval requirements.
Operations & Office Support
Prepare property accountability documentation including requisitions and turn-ins.
Operate and maintain office equipment such as copiers scanners printers and shredders; coordinate repairs as needed.
Follow standard operating procedures (SOPs) and internal operating procedures (IOPs) related to administrative operations security and safety.
Process Improvement & Team Collaboration
Participate in Integrated Product Teams (IPTs) and working groups to improve administrative processes and procedures.
Identify opportunities to enhance efficiency organization and workflow across administrative functions.
What You Will Need:
An ACTIVE and MAINTAINED TOP SECRET Federal or DoD security clearance
High school diploma or equivalency
ONE (1) or more years of general office experience
What Would Be Nice To Have:
Bachelors degree
Experience operating standard office equipment to include telephones copiers scanners computers printers and shredder
Experience with government systems (e.g. DTS timekeeping systems)
Familiarity with security records or personnel procedures in a federal environment
Knowledge and/ experience using Microsoft Office Suite specifically Power Point Excel and Word.
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical Rx Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Required Experience:
IC
About Company
Guidehouse is the only scaled advisory consultancy in the world to fully integrate commercial and public or government businesses within each of our industry segments because complex problems require both perspectives to address and outwit.