Employee Relations Specialist-HR512913

JOB SUMMARY:

The Employee Relations Specialist supports a fair compliant and mission-driven workplace by fostering positive employee relations and ensuring consistent application of organizational policies and employment practices. This role serves as a trusted resource to employees and leaders promoting a respectful inclusive work environment while supporting alignment with applicable laws and ICL values.

ESSENTIAL JOB FUNCTIONS:

• Manage the intake investigation and resolution of employee relation matters including workplace concerns disciplinary actions conflict resolution and interpretation of organizational policies/contracts.
• Conduct timely impartial and thorough investigations into workplace misconduct policy violations and compliance concerns.
• Prepare detailed objective written investigative reports findings and proposed corrective action plans for AVP review and approval.
• Ensure compliance with applicable federal state and local employment laws including Title VII ADA FMLA FLSA HIPPA and organizational rights and responsibilities.
• Serve as a frontline operational resource on employment laws HR compliance and employee relation practices for managers and staff escalating complex issues to leadership as appropriate
• Coach managers and deliver specialized trainings on topics including but not limited to performance management progressive discipline employment practices and respectful workplace.
• Maintain and audit employee relation records and documentation to ensure data integrity.
• Partner closely with direct supervisor leadership Legal and Compliance/ QA to identify and mitigate employment and labor risks
• Assist in the development implementation and communication of employee relations policies procedures and workplace practices.
• Monitor track and drive the completion rates of employee performance evaluation processes and completion
• Collaborate on and assist with compliance/QA investigations as needed.
• Manage the exit interview process including conducting interviews preparing analytical reports and identifying trend data to support retention strategies
• Process and respond to unemployment and Department of Labor claims efficiently and accurately.
• Perform all duties as assigned.

ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES:

• Commitment to the active promotion of ICL values goals and overall employee experience.
• Demonstrated discretion confidentiality and integrity when handling sensitive workplace matters.
• Strong interpersonal skills paired with excellent verbal and written communication.
• Practical problem-solving ability resourcefulness and the capacity to exercise sound judgment.
• Strong working knowledge of federal state and local employment and labor laws
• Excellent time management skills with the proven ability to prioritize a high volume
• High proficiency in Microsoft Office

QUALIFICATIONS AND EXPERIENCE:

• Associate degree required; bachelors degree preferred. 36 years of progressive experience in employee relations or labor relations required preferably within the not-for-profit sector.
• Demonstrated ability to multiple priorities efficiently while maintaining thoroughness and data integrity under general supervision.

Required Experience:

IC