Employee Relations Consultant

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Employee Relations Consultant

Location: Chicago IL (Aon Center)

Onsite requirement: 3 days in office minimum

What this job involves

The Employee Relations Consultant assesses and helps resolve employee issues while providing recommendations to mitigate risk for the firm. This role concentrates on addressing gaps in perception understanding or performance expectations between employees and management. Moreover the Employee Relations Consultant recommends solutions that align with JLLs commitment to fair and equitable treatment of its employees and promote JLLs best interests.

The Employee Relations Consultant will actively promote collaboration and help all business lines and HR Centers of Excellence working towards supporting the US region. Additionally they will play a key role in enhancing the ER Center of Excellence (COE) function by actively contributing to the creation of training programs tools templates processes reference materials and other projects. This position reports directly to the US Head of Employee Relations

• Functions as a collaborative coach providing guidance and support to the performance team and HR colleagues
• Partners with the ER Lead to oversee and advise on workforce reduction initiatives mitigating associated risks.
• Conducts investigations of potential employment law violations including Title VII FMLA ADA FLSA and NLRA.
• Independently resolves complex ER cases by gathering relevant information analyzing findings and applying company policies to reach conclusions.
• Consults guides coaches and advises senior executives HR Business Partners and HR Leadership team members in collaboration with legal on high-risk and complex matters.
• Identifies and resolves employee concerns through recommended actions and oversight.
• Analyzes case trends to recommend HR and business strategies addressing systemic issues through proactive coaching and training.
• Maintains accurate and exemplary investigation records; provides case management and data entry guidance to their colleagues as needed.
• Collaborates on evaluating and refining internal policies and processes to enhance operational efficiency.
• Occasional travel may be required.

Sound like you To apply you need to be:

TECHNICAL

• Extensive knowledge of employment wage and hour FMLA and EEO laws and regulations.
• Expertise in internal investigation principles.
• Strong project management skills.
• Skilled in gathering synthesizing analyzing and reporting ER data.
• Ability to effectively communicate data trends and their impact on the team and company.
• Proficient in Microsoft Office applications Teams and other telecommunications software.
• Familiarity with HR systems such as Navex ServiceNow or Workday

INTERPERSONAL

• Exceptional written and verbal communication skills.
• Proven experience in managing and building high-performing teams.
• Excellent decision-making skills with tact and diplomacy.
• Strong collaboration conflict resolution and negotiation skills.
• Results-focused with the ability to coordinate with diverse disciplines.
• Applies relevant actions based on policies procedures and business practices.
• Proven integrity and confidentiality skills.
• Maintains neutrality and calm demeanor in tense situations.
• Influences leaders and colleagues skilled counselor consultant and facilitator.
• Cultivates relationships with Legal Ethics & Compliance senior business leaders and HR People Partners.

EDUCATION AND EXPERIENCE

• Bachelors degree in HR Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred).
• 5 years of employee relations experience.

PREFERRED BUT NOT REQUIRED

• Bilingual Spanish Speaker

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.