Employee Communications Manager
San Antonio, TX - USA
Job Summary
Zachry Group is seeking a strategic and execution-focused Employee Communications Manager to own and drive enterprise internal communications that connect inform and inspire our workforce across corporate offices project sites and craft environments.
This is an individual contributor position on the Brand and Communications team and serves as a trusted advisor to business leaders translating complex priorities into clear compelling communication that strengthens engagement reinforces culture and enables business performance. This role operates with a high degree of independence and accountability in a fast-paced environment.
The ideal candidate blends strategy storytelling and operational excellence with a deep understanding of how to reach diverse dispersed and non-desk audiences and the ability to influence stakeholders across functions and levels without direct authority. This role works closely with the other Brand and Communications team members to deliver cohesive and impactful communication across channels.
Responsibilities
Enterprise Communication Strategy
Develop and own a comprehensive internal communications strategy and annual roadmap aligned with business priorities and brand standards
Define audience segmentation (corporate field craft leadership) and tailor communication approaches to meet distinct workforce needs
Develop and continuously optimize a multi-channel communication strategy to effectively reach both desk-based and frontline employees
Partner with HR Operations Safety and leadership to align communications with business goals and the overall employee experience
Ensure alignment with Zachrys brand voice and values
Content Development and Execution
Develop and execute end-to-end clear engaging and actionable communications across multiple formats (written visual video in-person mobile-first)
Translate complex business prioritiesincluding operations strategy and change initiativesinto audience-relevant messaging
Establish standards and frameworks to ensure consistency clarity and quality across internal communications
Own and manage key communication channels (e.g. enterprise newsletter leadership updates campaigns)
Partner closely with Brand & Communications team members to develop integrated communication assets that align messaging with visual storytelling and brand standards
Collaborate with Brand and Communications team members to support integrated internal and external communication efforts as needed
Operate as a hands-on content leader owning the end-to-end development of messaging toolkits and communication assets
Field and Craft Workforce Communications
Design and implement communication approaches for project sites and frontline employees
Identify and deploy innovative solutions for non-wired employees (e.g. SMS print supervisor-led communications digital signage toolkits)
Ensure messaging is accessible practical and actionable for field execution
Gather insights from field teams to ensure communications reflect real workforce needs
Leadership and Change Communications
Partner with leaders to support enterprise initiatives through structured communication and change plans
Develop and provide leaders with toolkits talking points and cascade materials
Partner with leadership to enhance visibility and transparency across the organization
Measurement Insights and Continuous Improvement
Define and track KPIs for communication effectiveness (reach engagement comprehension action)
Leverage analytics and employee feedback to optimize content timing and channels
Own and maintain communication tools templates and best practices
Stay current on emerging trends tools and technologies to enhance internal communication strategies
Team Collaboration and Flexibility
Partner closely with Brand & Communications team members including creative and external communications functions to flex support across priorities and deliver integrated communication solutions
Qualifications
Required Qualifications
Bachelors degree in Communications Marketing Journalism Public Relations or a related field
5 years of experience in internal corporate or employee communications
Proven ability to develop and execute communication strategies in complex organizations
Exceptional writing editing and storytelling skills with the ability to simplify complex information
Strong stakeholder management skills with the ability to influence across functions and levels without direct authority
Demonstrated ability to operate independently and drive initiatives from strategy through end-to-end execution
Strong project management skills with the ability to manage multiple priorities and deadlines
Proficiency with digital communication tools and platforms (e.g. SharePoint Microsoft Teams email platforms)
Preferred Qualifications
Experience supporting change management or transformation initiatives
Experience communicating with frontline craft or field-based workforces
Background in construction industrial energy or engineering environments
Familiarity with employee engagement platforms communication analytics and multi-channel strategies #LI-CC1
Required Experience:
Manager
About Company
Zachry Group is America's pace-setter in turnkey construction, engineering, maintenance, turnaround and fabrication services to the power, energy, chemicals, manufacturing and industrial sectors