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Employee Benefits CSR

The Jonus Group


Job Location:

Sharon, MA - USA

Monthly Salary: $ 50000 - 60000
Posted: 24 May 2026 (30+ days ago)
Application Deadline: 21 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Description

Employee Benefits CSR / Account Coordinator

Job Summary

Seeking a dedicated and professional Employee Benefits CSR / Account Coordinator to join a growing Employee Benefits team. This role offers an excellent opportunity for individuals who are passionate about providing exceptional client service and are looking to build a long-term career in the Employee Benefits field. This role is ideal for entry-level professionals with the right licensing and attitude as well as mid-level candidates seeking growth opportunities.

Compensation Package
  • Salary Range: $50000$60000 base salary
  • Bonus/Incentives: Potential discretionary bonus opportunities.
  • Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
  • Assist Employee Benefits Account Managers and Producers with client service needs.
  • Process enrollments renewals policy changes and maintain accurate documentation.
  • Handle communication with carriers and clients.
  • Provide support for open enrollment and benefits administration tasks.
  • Prepare proposals spreadsheets and presentations as required.
  • Maintain accurate client records and follow up on activities.
  • Support renewal processes and service activities for small to mid-sized group Employee Benefits accounts.
Qualifications/Requirements
  • Licensure: Active Life & Health License is required.
  • Experience:
    • Entry-level candidates with a strong willingness to learn and grow are welcome.
    • Up to 35 years of relevant Employee Benefits experience is preferred.
    • Experience in Employee Benefits support or customer service is advantageous.
  • Skills:
    • Strong organizational and communication skills.
    • Ability to multitask and work effectively in a team environment.
    • Proficiency in Microsoft Office is required.
    • Experience with agency management systems and Employee Navigator or similar benefits administration platforms is a plus.
  • Work Ethic: Commitment to long-term growth within the Employee Benefits field and a professional demeanor.

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