Employee Benefits Administrator

Senior Benefits Administrator

Seeking a highly skilled and motivated Senior Benefits Administrator to join a dynamic this role you will work closely with Account Managers to oversee the day-to-day management of technology and benefits administration for a portfolio of large clients. Responsible for ensuring seamless client interactions addressing employee inquiries and managing carrier portal activities such as enrollments and audits.

• Salary Range: $90000 - $100000 annually
• Benefits: Comprehensive benefits package available
  
• Hybrid in ATL GA

• Serve as the primary technology and benefits administrator for assigned client accounts.
• Collaborate with Account Managers and Account Executives to ensure client satisfaction and efficient service delivery.
• Manage carrier portal activities including employee enrollments audits and system updates.
• Conduct regular updates on open items and client-related tasks.
• Build and manipulate benefits administration systems including testing and troubleshooting.
• Provide responsive and professional support to clients and their employees addressing inquiries and resolving issues promptly.
• Prioritize tasks effectively and seek assistance when needed to meet client expectations.
• Participate in client meetings and maintain strong client relationships.

• Experience: Minimum of 2 years of experience in benefits administration or a related field. Technology experience particularly with platforms such as ADP Paylocity UKG or Workday is highly desirable.
• Technical Skills: Proficiency in Excel including VLOOKUP functions is essential. Experience with benefits administration system builds and testing is a plus.
• Soft Skills:
  • Strong critical thinking and problem-solving abilities.
  • Excellent communication skills both client-facing and internal.
  • Ability to multitask and manage competing priorities effectively.
  • Responsiveness and a proactive approach to client needs.
  • Flexibility to work outside standard business hours when necessary.
• Education: Relevant certifications or licenses are a plus but not required.

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