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Employee Benefits Account Coordiantor
Job Location:
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description: Employee Benefits Account Coordinator
Job Title: Employee Benefits Account Coordinator
Job Title: Employee Benefits Account Coordinator
Location: The Hive Sandy UT 84070
Reports to: Agency Leader Client Services Director or Lead Benefits Account Manager
Department: Employee Benefits
FLSA Status: Non-Exempt
Job Purpose
The Employee Benefits Account Coordinator provides administrative and client service support to the Employee Benefits team. This role assists Account Managers and Producers with day-to-day servicing activities renewal preparation carrier communication and account documentation while delivering a high level of responsiveness and professionalism to clients and internal teams.
Key Responsibilities
1. Client Service and Account Support
Reports to: Agency Leader Client Services Director or Lead Benefits Account Manager
Department: Employee Benefits
FLSA Status: Non-Exempt
Job Purpose
The Employee Benefits Account Coordinator provides administrative and client service support to the Employee Benefits team. This role assists Account Managers and Producers with day-to-day servicing activities renewal preparation carrier communication and account documentation while delivering a high level of responsiveness and professionalism to clients and internal teams.
Key Responsibilities
1. Client Service and Account Support
- Assist Account Managers and Producers with servicing Employee Benefits accounts.
- Respond to routine client inquiries and requests in a timely and professional manner.
- Support preparation of client materials spreadsheets presentations and benefit-related documentation.
- Assist with onboarding new groups and processing service requests.
2. Renewal and Administrative Support
- Help prepare renewal documentation and gather required information from clients and carriers.
- Maintain accurate and organized electronic files within the agency management system.
- Assist with enrollments applications invoices and carrier paperwork.
- Track deadlines and follow up on outstanding items to ensure timely completion.
3. Carrier and Vendor Coordination
- Communicate with carrier representatives regarding routine service matters and requests.
- Assist in obtaining quotes forms and policy-related information from carriers.
- Document client and carrier communications accurately within internal systems.
4. Team Collaboration and Operational Support
- Work collaboratively with Account Managers Producers and internal departments.
- Participate in team meetings and assist with department initiatives and projects.
- Support additional administrative and operational tasks as assigned.
Qualifications
Education & Experience
Education & Experience
- High school diploma or equivalent required; Associates or Bachelors degree preferred.
- 1 years of administrative customer service or insurance-related experience preferred.
- Employee Benefits or insurance brokerage experience is a plus.
- Life & Health insurance license preferred or willingness to obtain within a specified timeframe.
Knowledge Skills & Abilities
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to prioritize tasks and work effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite including Outlook Word and Excel.
- Ability to learn agency management systems and carrier platforms quickly.
Working Conditions
- Primarily office-based with potential for hybrid flexibility depending on business needs.
- Prolonged periods of sitting and computer use.
- May require occasional extended hours during renewal periods or peak workloads.
- Must be able to pull or lift up to 15 pounds occasionally.
About Company
ALKEME is a top-ranked insurance brokerage that provides business, personal insurance, benefits and financial products and services throughout the United States.
