Employee Benefits Account Administrator

Seeking a detail-oriented and customer-focusedEmployee Benefits Account Administratorto manage and coordinate employee benefits accounts. This role involves serving as a liaison between clients providers and internal teams to ensure the efficient delivery of services. Expertise in benefits administration strong attention to detail and effective problem-solving skills are critical for success in this position.

• Serve as the primary contact for clients regarding their employee benefits accounts providing support and guidance in the implementation and administration of plans.
• Manage plan renewals updates and compliance with applicable regulations ensuring smooth account maintenance and adherence to deadlines.
• Process employee enrollment termination and changes within benefit plans maintaining an organized and accurate database.
• Work collaboratively with insurance carriers and benefits providers to resolve billing claims and eligibility issues effectively.
• Conduct periodic reviews of client benefits plans to ensure ongoing relevance competitiveness and compliance.
• Provide training and educational sessions to clients and their employees on benefits offerings options and processes.
• Identify opportunities for service improvements and innovation to deliver exceptional client experiences.
• Stay informed about industry trends regulatory updates and market developments related to employee benefits and use this knowledge to guide clients effectively.
• Maintain accurate and detailed records of client interactions transactions and changes to comply with company policies and best practices.
• Support team members in cross-functional projects and operational initiatives as needed.

• Previous experience in employee benefits administration account management or a similar role.
• Strong organizational and analytical skills with a demonstrated ability to manage multiple accounts or projects simultaneously.
• Excellent verbal and written communication skills with a focus on building positive client relationships.
• Proficiency with benefits management software Microsoft Office Suite (Excel Word Outlook) and familiarity with HRIS systems is a plus.
• Sound understanding of employee benefits programs including health dental vision life insurance retirement plans and compliance requirements.
• Proven problem-solving skills and the ability to work independently as well as within a team environment.
• Commitment to professional growth and staying updated on trends in employee benefits administration.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

#LI-DD3