Emergency and Critical Care Supervisor
Fort Collins, CO - USA
Job Summary
The Emergency and Critical Care Service (ECCS) provides medical care for small animals and exotics presenting for emergency evaluation hospitalization and intensive monitoring. As an ECC Supervisor at the CSU Veterinary Teaching Hospital (VTH) you will oversee the veterinary technical team (registered veterinary technicians veterinary assistants and hourly staff) across the Emergency/Urgent Care (ER) Intermediate Care Unit (IMCU) Critical Care Unit (CCU) and Isolation services while partnering closely with faculty and clinicians.
This position will remain open until filled. However for full consideration please apply by Tuesday July:59pm (MT).
At the CSU Veterinary Health System animals and the people who care for them are at the heart of everything we do. Every decision we make reflects our commitment to those who trust us with their animals health. That focus inspires us to deliver expert veterinary services support veterinary education and training and advance groundbreaking research.
We show up every day with passion eagerness to collaborate and a drive to redefinewhatspossible. Our deep partnership with the College of Veterinary Medicine and Biomedical Sciences amplifies our impact enabling us to boldly innovate and share knowledge widely.
- Collaborate with the HR department to develop and implement proactive recruitment onboarding training and retention strategies to attract hire and retain veterinary support staff.
- Oversee veterinary technician internships and externships with local and non-local veterinary technology programs to ensure a high-quality learning environment and build future talent pipelines.
- Provide day-to-day operational leadership as a floor supervisor including workflow management shift coordination and staffing coverage for the veterinary support team.
- Partner with Faculty Service Leaders and collaborate effectively with students interns residents clinicians and clients to support clinical operations and educational objectives.
- Ensure consistent high-quality patient care including oversight of triage assessment stabilization treatment monitoring restraint and urgent decision-making when hospital leadership is unavailable.
- Manage client service needs including responding to client questions and financial inquiries while ensuring accurate and timely charge capture within the unit.
- Perform supervisory and administrative functions including conducting performance reviews managing disciplinary actions approving leave requests reconciling timecards monitoring leave banks and contributing to financial reporting budgeting and staffing utilization decisions.
FTE 10-12 positions
- Pre-employment Criminal Background Check (required for new hires)
- Essential Services Designation: Required to report without delay or interruption to provide essential or emergency services to ensure health safety and welfare.
- Shift Work
- On-call
- Use Handling or Exposure to hazardous materials
- Bachelors degree from an accredited institution. SUBSTITUTIONS:Associates Degree plus 4 years of veterinary experience OR HS diploma/GED plus 6 years of veterinary experience.
- 4 years of veterinary experience.
- Outstanding communication skills and the ability to engageemployees at all levels of the organization.
- Prior leadership experience and/or shift lead experience.
- Registered Veterinary Technician or Veterinary Assistant.
- Veterinary Technician Specialist (VTS) in Emergency and Critical Care.
- Successful candidates should have flexibility with their schedule tomeet the needs of 24/7 operations (days evenings weekends).
- Experience in veterinary technician recruitment leadership andretention through creating a cohesive hospital environment andproviding a structure where employees can advance.
- Experience in an academic/higher education environment and/orveterinary specialty/emergency environment.
- Understanding the educational and clinical goals of a veterinaryteaching hospital.
- Outstanding client communication and experience with conflictresolution.
This position will remain openuntilfilled. For full consideration please apply byJuly:59 pm (MT). Interested applicants mustsubmita cover letter which addresses how professionalexperiences alignwith the required and preferred qualifications and a current resume. References may be requested for finalists and will not be contacted without prior notification of candidates.
CSU is committed tofullinclusion of qualified individuals. If youare needingassistance or accommodations with the search process please reach out to the VTH HR staff at
To apply please upload the following applicant documents. Ensure your materials fully address the required and preferred job qualifications of the position. Please note applicants may redact information from their application materials that identifies their age date of birth or dates of attendance at or graduation from an educational institution.
Cover Letter Resume/CVColorado State University is not just a workplace; its a thriving community thats transforming lives and improving the human condition through world-class teaching research and service. With a robust benefits package collaborative atmosphere and focus on work-life balanceCSUis where you can thrive grow and make a lasting impact.
Colorado State University strives to provide a safe study work and living environment for its faculty staff volunteers and students. To support this environment and comply with applicable laws and regulationsCSUconducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include but is not limited to criminal history sex offender registry motor vehicle history financial history and/or education verification. Background checks will also be conducted when required by law or contract and when in the discretion of the University it is reasonable and prudent to do so.
Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
About Company
At Colorado State, there’s this energy we all share—this undeniable excitement for what’s next. And it’s a feeling you can only find here.