Eligibility Specialist

• Assists customers with enrollment in Career Office federally funded services.
• As part of a cross-functional multi-program team demonstrates knowledge of services labor market information and multi-program services
• Coordinates activities and conduct outreach with Adult Education/Literacy partners local school districts community-based organizations and employers.
• Interviews customers to assess and record information regarding training needs education experience skills interest and other relevant factors to determine clients career development opportunities and eligibility of benefits.
• Accurately determines eligibility in accordance with local state and federal policies and procedures to ensure adequate and proper utilization of program funding.
• Collects and verify proper documentation and conduct data entry as required.
• Provides ineligible individuals with alternative resources within the center and community
• Documents in counselor notes that a determination was made regarding an applicants eligibility status for WIOA youth program consideration.  This entry should indicate that the applicants eligibility status is either complete or incomplete & pending or denied.
• Ensures counselor notes contain factual information professional decisions and be written professionally and with integrity. 
• Assists individuals in determining what additional information may be needed for eligibility determination
• Thoroughly documents and ensures each participant meets all the criteria and necessary documentation is accurate and placed in the customer file
• Ensures updates to any TWC guidelines are adhered to.
• Ensures Work in Texas and Wagner-Peyser is complete prior to program enrollment
• Verifies all funding streams have been explored and case files updated accordingly co-enrolling as appropriate.

Qualifications :

• Associates degree from a recognized community college or comparable years of related case management and job matching experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Sound knowledge of workforce programs (SNAP TANF WIOA NCP RESEA TAA SEAL)
• Demonstrate reliability and able to work independently
• Familiarity with the communities being served with knowledge and understanding of local needs and resources
• Public speaking experience
• Demonstrated computer skills with experience using word processing and spreadsheet software programs
• Ability to develop and maintain professional working relationships with management coworkers workers from other programs as well as the public
• Must be organized and detailed oriented
• Bilingual in English and Spanish preferred
• Must have reliable transportation
• Have a current drivers license and auto insurance

Additional Information :

All your information will be kept confidential according to EEO guidelines.

The position is Monday - Friday 8:00am to 5:00pm.

UP to 50% travel within Dallas County

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time