Eligibility Coordinator

Human Touch Home Health is seeking a dependable and detail-oriented Eligibility Coordinator to join our team in Falls Church Virginia.

This is a full-time in-office position for someone who understands that verifying benefits isnt just paperwork. Accurate eligibility information helps prevent delays protects reimbursement and ensures our team has the information needed to move patient care forward.

If youre organized comfortable communicating with insurance companies and know how to follow through until you get an answer we want to hear from you.

• Competitive Full-Time Compensation
• Medical Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Aflac
• Monday-Friday Schedule
• Full-Time In-Office Stability
• Supportive Team Environment
• Professional Growth Opportunities

• Verify patient insurance eligibility and benefits prior to or upon admission
• Confirm coverage for home health services
• Review Medicare Medicaid Medicare Advantage and commercial insurance benefits
• Identify authorization referral deductible copay coinsurance and coverage requirements
• Obtain and document insurance verification information accurately
• Communicate with insurance companies and payer representatives to resolve eligibility questions
• Identify potential coverage issues and communicate them promptly to the appropriate team members
• Assist with obtaining required authorizations and tracking authorization status
• Maintain accurate patient insurance and demographic information
• Coordinate with Intake Billing Clinical and other departments to prevent delays in service
• Follow up on pending eligibility and authorization issues
• Maintain organized and timely documentation within company systems
• Protect patient information and maintain HIPAA compliance

• Previous experience with insurance eligibility benefits verification medical billing intake authorization or healthcare administration
• Home Health Experience Strongly Preferred
• Understanding of Medicare Medicaid and commercial insurance plans
• Ability to read and understand insurance benefits and coverage requirements
• Strong attention to detail and accuracy
• Excellent phone communication and follow-up skills
• Ability to manage multiple patients deadlines and priorities
• Comfortable working with electronic healthcare systems
• WellSky Experience is a Plus
• Dependable and able to work on-site in our Falls Church office

Behind every successful admission is a team making sure the details are right.

As an Eligibility Coordinator you help answer some of the most important questions before care moves forward: Is the patient eligible What does the plan cover Is authorization required Is there anything that could delay care or payment

Your attention to detail helps our patients clinicians intake team and billing department start on the right foot.

If you have healthcare insurance verification experience and youre looking for a full-time in-office opportunity in Falls Church VA wed like to hear from you.

Bring your attention to detail follow-through and Human Touch to our team. Apply Today!

Human Touch Home Health is an Equal Opportunity Employer.