EHR Provider Support I
Job Location:
Job Location:
Clinton, UT - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
6 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Helping providers thrive through technology that supports better care.
*Remote position open to Missouri residents only.
*Remote position open to Missouri residents only.
As an EHR Provider Support I youll play an important role in ensuring providers have the tools guidance and support needed to use electronic health record systems effectively. This position partners with Psychiatry Primary Care and Dental teams to troubleshoot issues improve workflows and enhance the overall technology experience that supports quality accessible care.
As a great opportunity for someone who enjoys technology problem-solving and helping others succeed this role provides the chance to make a meaningful impact by supporting the systems that help our care teams serve their communities.
Key Responsibilities
- Provide timely and professional support to providers experiencing EHR and software-related challenges.
- Troubleshoot application system and workflow issues while coordinating solutions with internal teams.
- Document track and communicate support requests resolutions and follow-up actions.
- Assist with provider education and training to promote effective use of EHR tools.
- Identify recurring issues and contribute to process improvements that enhance system performance.
- Develop and maintain knowledge of organizational applications and technology solutions.
Requirements Skills Knowledge and Expertise
High School/GED required
Bachelors degree preferred in computer science or related field
At least three (3) years equivalent work experience required if no bachelors degree
Experience with troubleshooting principles methodologies and issues resolution techniques
Demonstrated customer service skills with the ability to provide professional courteous and responsive support
Experience working in a team-oriented collaborative environment
Youll be a great fit for this role if you:
- Enjoy supporting others and creating positive technology experiences.
- Are a resourceful problem-solver who can analyze issues and identify solutions.
- Communicate effectively and build strong relationships with providers and team members.
- Are organized detail-oriented and able to balance multiple priorities.
- Appreciate the connection between technology teamwork and delivering meaningful healthcare services.
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more
