Educational Technology Consultant-WAE

This role within the Office of Assessments Accountability and Analytics directly reports to the Director of Research and Data Privacy and plays a key role in supporting agency-wide compliance with student data privacy laws regulations policies and security requirements. The Data Privacy Coordinator works closely with the Data Privacy Program Manager agency leadership and staff across the Louisiana Department of Education to promote responsible handling and protection of sensitive education data.

The position is responsible for building and managing the infrastructure around privacy processes which include coordinating and monitoring agency data privacy training and compliance activities; maintaining accurate records of data-sharing agreements data system access requests and approvals; supporting privacy and security procedures; and helping ensure agency staff understand and follow applicable data privacy requirements. The role requires strong organizational communication and analytical skills attention to detail and the ability to manage confidential information and multiple compliance activities simultaneously. The ideal person for this position would be someone who can build and manage an automated tracking system monitor whether it is functioning correctly identify problems and improve the process.

• Experience developing maintaining or using tracking systems spreadsheets databases dashboards or other tools to monitor information and compliance activities.
• Experience developing or maintaining standard operating procedures guidance documents training materials or other compliance resources.
• Strong organizational and project management skills with the ability to manage multiple processes deadlines approvals and stakeholders simultaneously.
• Strong analytical and problem-solving skills with the ability to identify gaps inconsistencies and potential compliance concerns and determine appropriate next steps.
• Strong attention to detail and demonstrated ability to identify discrepancies missing documentation or potential compliance issues.
• Advanced proficiency with Google Workspace including Google Sheets Docs Slides Forms Data Studio/Looker Studio and Google Apps Script.
• Advanced proficiency with Jotform
• Ability to collaborate effectively with information technology security legal research data governance and operational teams.
• Ability to manage multiple priorities independently monitor deadlines and follow-up activities and work effectively with staff across an organization.

The official job specifications for this role as defined by the State Civil Service can be found here.

As the Data Privacy Coordinator your day-to-day responsibilities will include:

• Build maintain and improve tracking systems for data privacy training data system access data-sharing agreements and other compliance activities using tools such as Google Sheets Looker Studio Apps Script and Jotform.
• Monitor privacy compliance activities and deadlines identify outstanding items or issues and follow up with agency staff supervisors and other stakeholders to ensure requirements are completed.
• Process and track data system access requests including reviewing documentation monitoring approvals and tracking access modifications and removals.
• Maintain and monitor data-sharing agreement records including agreement status expiration dates renewals approvals and required follow-up activities.
• Review tracking systems and processes for accuracy and functionality identify errors gaps or inconsistencies and make adjustments or coordinate solutions as needed.
• Develop reports dashboards and other tools to provide the Data Privacy Program Manager Director of Research and Data Privacy and agency leadership with visibility into privacy and compliance activities.
• Identify opportunities to streamline and automate privacy processes and develop or implement improvements that increase efficiency accuracy and accountability.
• Develop and maintain privacy-related documentation including standard operating procedures guidance training materials communications and other staff resources.
• Work closely with the Data Privacy Program Manager Information Technology security staff and agency offices to support privacy security access-control and compliance processes and resolve issues.
• Respond to staff questions and support privacy reviews audits and other compliance activities by gathering information maintaining documentation tracking follow-up actions and escalating concerns when appropriate.