eCommerce Product Manager

One of the best-known names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cant. The Love Boat promises something for everyone.

The Product Manager Browse & Integration is responsible for defining and executing the product strategy for the Princess Cruises website browse experience ensuring guests can easily discover cruise vacations destinations itineraries and offers from the homepage through the top of the booking funnel. This role owns the website browse product roadmap and serves as the Product Owner for Adobe Experience Manager (AEM) partnering closely with Merchandising Marketing Engineering UX and Analytics.

The role also owns the product strategy and requirements for website pixeling tagging and client-side integrations ensuring the website is properly instrumented to support analytics Integration consent management customer insights experimentation and the integration of third-party web technologies delivered through client-side tags and pixels.

Heres a summary of whatPrincessis looking for in a Alaska Product Manager. Is this you

Responsibilities:

• Browse Experience Product Management: Own the browse experience across the Princess Cruises website including the homepage destination pages promotional landing pages campaign experiences and other pre-booking discovery capabilities. Define the product roadmap prioritize enhancements and deliver features that improve discoverability merchandising effectiveness guest engagement and conversion while balancing customer needs commercial priorities and technical considerations.

• Adobe Experience Manager Product Ownership: Serve as Product Owner for Adobe Experience Manager (AEM) defining product requirements prioritizing enhancements and improving content authoring capabilities. Partner with Merchandising Marketing Content and Engineering teams to enable reusable components efficient publishing workflows governance and scalable content management across the Princess Cruises website.

• Integration Pixeling & Tagging Strategy: Own the product strategy and roadmap for website pixeling tagging and client-side integrations. Define the business requirements that enable analytics audience segmentation Integration consent management customer behavior tracking and the deployment of third-party web technologies. Partner with Engineering Analytics Marketing and Architecture to ensure integrations supporting platforms such as Adobe Experience Cloud FullStory Optimizely Osano CMP Salesforce and future web capabilities are implemented consistently securely and in accordance with enterprise standards.

• Cross-Functional Product Delivery: Collaborate with UX Engineering Architecture QA Merchandising Marketing Analytics and Commercial teams to translate business objectives into product roadmaps epics user stories acceptance criteria and prioritized backlogs. Participate in Agile planning ceremonies and support successful delivery of website releases.

• Website Measurement & Capability Enablement: Partner with Analytics and Engineering to define website instrumentation requirements maintain the integrity of customer journey measurement and ensure pixeling and tagging frameworks support current and future website capabilities. Continuously evaluate opportunities to improve data quality operational efficiency and the ability to rapidly deploy new web technologies through standardized integration patterns.

Knowledge & Skills:

• Scope: The Product Manager Browse & Integration owns the strategic direction and ongoing evolution of the Princess Cruises website browse experience and Adobe Experience Manager platform. The role influences customer acquisition merchandising effectiveness and digital engagement by defining product capabilities that support content management discovery Integration and website instrumentation. Working across multiple business and technology organizations the role ensures the website remains scalable measurable and capable of supporting current and emerging digital technologies through standardized pixeling tagging and client-side integrations.

• Problem Solving: This role regularly evaluates competing business priorities customer needs technical constraints and platform capabilities to determine the optimal product roadmap. The Product Manager must assess integration approaches establish instrumentation standards balance short-term commercial requests with long-term platform sustainability and ensure new website capabilities can be measured and integrated efficiently without creating unnecessary technical complexity.

• Impact: The role directly influences the effectiveness of the Princess Cruises website as the primary digital acquisition channel. Decisions made within this role impact guest discovery merchandising Integration website measurement third-party technology integration and the organizations ability to deploy new digital capabilities quickly while maintaining governance and data quality.

• Leadership: This position provides product leadership across cross-functional teams including Engineering UX Analytics Marketing Merchandising Architecture QA and Digital Experience. The role influences priorities across multiple stakeholder groups facilitates product decisions and ensures alignment between business objectives and technology delivery.

Essential/Minimum Qualifications:

• Lead by example by respecting and protecting the health and safety of yourself and others
• Ensure your team and colleagues speak up report all accidents near miss incidents and work related ill health conditions
• Help your team follow HESS rules and procedures by promoting the HESS Golden Rules
• Attend HESS training & conduct risk assessments where required
• Demonstrate HESS leadership in accordance with our Heroes of Safe & Well program

Essential experience required:

• Experience managing digital products supporting customer-facing websites.

• Experience serving as a Product Manager or Product Owner within Agile delivery environments.

• Experience with Adobe Experience Manager (AEM).

• Working knowledge of Adobe Experience Cloud including Adobe Analytics and Adobe Real-Time CDP.

• Experience defining business requirements for website pixeling tagging client-side integrations and digital measurement.

• Familiarity with web technologies supporting Integration analytics consent management and customer behavior tracking.

• Experience translating business objectives into product roadmaps user stories and prioritized backlogs.

• Strong stakeholder management communication and cross-functional leadership skills.

• Experience working with Merchandising Marketing Engineering UX and Analytics teams to deliver customer-facing web capabilities.

Travel: Less than 25% with shipboard travel likely

Work Conditions:Work beyond normal business hours or on weekends may be required occasionally to support business needs projects or operations.

Physical Demands:Remain in a stationary position at a desk and/or computer for extended periods of time reasonable adjustments will be offered.

**This position is classified as in-office. As an in-office role it requires employees to work from a designated Princess location in South Florida WA Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Fort Lauderdale/Miami area.

Princess provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges forYou andYourFamily
• HealthBenefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition& Professional CertificationReimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable laws. If you have a disability and requireassistancein this application process please contact.

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