Ecommerce Assistant | Dermstore

About THG

We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

With us youll go further faster. What are you waiting for

Life at THG Beauty

We know that beauty isnt one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone everywhere empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1300 third-party beauty brands through online retail sites LOOKFANTASTIC Cult Beauty and Dermstore THG Beautys ambition is to be the global digital partner of choice across the beauty industry supporting the channel shift to online.

THG Beautys breadth of relationships is unique to the beauty market; it engages with brands as a retailer a brand owner and a product developer and manufacturer making it the industrys digital strategic leader.

Why be an Ecommerce Assistant at THG Beauty

At Dermstore we are the premier destination for professional-grade skincare and specialty beauty. As a digital-first leader we curate the worlds most efficacious clinical brands providing our customers with expert-led solutions for their skin health. We set the industry standard for e-commerce excellence by combining dermatological heritage with a seamless high-growth shopping experience.

Reporting to the Ecommerce Director the Ecommerce Assistant will assist in monitoring and improving performance to deliver annual sales and profit budgets aligned with the growth strategy and brand identity of the assigned US beauty website.

As an Ecommerce Assistant youll:

• Update website with current activity to drive improvements in AOV and Conversion
• Report daily on KPI performance specifically: conversion rates average order values revenue traffic to site and gross profit levels.
• Work with the other members of the team to help plan online activities and campaigns. Effectively bring pages to life via site merchandising and product elevations.
• Optimize the customer onsite journey from landing on the website to checkout and all funnels in between.
• Self-Driven improvements to the website to optimize performance through THG data sources.
• Work closely with the performance marketing team to create the best offers and target by channel. (including email affiliate and PPC)
• Support any collaborations with Buying Supply Chain Brand and Customer Services teams in driving improvements.
• Work closely with commercial marketing to deliver onsite brand campaigns.
• Work closely with the Campaign Manager and Brand Marketing team to ensure all necessary creative assets for site fits with brands guidelines are ready for use and contributing ideas for future events.
• Awareness of competitor offers and pricing in line with our own current trading plans.
• Support any projects as required by line manager.

What skills and experience do I need for this role

• Ability to collaborate across functions with all team members
• Ability to prioritize and structure work in an organized fashion
• Good financial and analytical ability
• Excellent communicator problem-solver and critical thinker
• Systems- excel google analytics ecommerce platform system knowledge is a plus
• Driven and goal-oriented
• Pro-active and positive can do attitude
• Detail-oriented and organized
• Collaborative
• Passionate and eager to learn
• Can work effectively in a fast-paced environment

Whats in it for me

• Salary: $66300 annually
• Must be located in the NY Metro Area
• Hybrid Work Model - 3 days office/2 days home
• Medical Dental Vision plans
  
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Exclusive employee discounts off THG Brands

THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.