Ecommerce Account Manager, Amazon Seller Central & Marketplaces

Created 36 years ago the PCA Group of Companies (PCA) is a privately owned global beauty holding company. Currently being led by the founders and the next generation of the family the Group spans 1500 employees in 5 geographic locations around the world focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership business direction and separate financial structure.

Summary:

We are looking for a strong and hands-on Ecommerce Account Manager Amazon Seller Central & Marketplaces to manage and grow our marketplace business across major online platforms.

The main focus of this role is Amazon Seller Central and Marketplaces. Direct hands-on experience with both platforms is required. The right person must understand how to manage day-to-day account activity product listings inventory pricing promotions sales performance account health and marketplace issues.

This person will also support other marketplaces such as Walmart Marketplace Walmart DSV TikTok Shop eBay and other ecommerce platforms. We are looking for someone organized detail-oriented proactive and comfortable managing multiple accounts SKUs deadlines and internal communication.

This is a great opportunity for someone who understands ecommerce operations knows how marketplaces work and wants to be part of a fast-moving beauty and consumer products business

This is an in-house role working Monday - Friday 9am-6pm (Ronkonkoma NY)

Key Responsibilities:

• Manage day-to-day ecommerce account activity across Amazon Seller Central Amazon Vendor Central Walmart TikTok Shop eBay and other marketplace platforms
• Own product setup item maintenance content updates pricing updates promotions inventory monitoring and account health follow-up
• Monitor sales performance traffic conversion inventory levels buy box status listing quality and marketplace issues
• Work closely with internal teams including purchasing warehouse operations marketing content finance and customer service to make sure accounts are running smoothly
• Review and resolve marketplace issues including suppressed listings pricing errors inventory issues chargebacks claims compliance requests and account notifications
• Support new item launches product uploads content improvement and marketplace expansion opportunities
• Prepare sales reports account updates performance summaries and action plans for internal review
• Track marketplace promotions seasonal opportunities and key events such as Prime Day holiday sales TikTok campaigns and Walmart promotional periods
• Communicate with marketplace representatives vendor managers internal teams and external partners when needed
• Use Excel daily for reporting analysis item tracking pricing inventory updates and account management
• Identify risks early and follow up quickly to avoid lost sales listing issues or account delays
• Look for ways to improve sales listings operations content and overall account performance

Qualifications:

• 2 to 4 years of ecommerce account management or marketplace experience preferred
• Direct experience with Amazon Seller Central and Amazon Vendor Central is required
• Experience with Walmart TikTok Shop eBay or similar marketplaces is strongly preferred
• Beauty or consumer products experience preferred but not required
• Good understanding of product listings item setup pricing inventory promotions chargebacks account health and marketplace operations
• Strong reporting & Excel skills including VLOOKUP/XLOOKUP pivot tables filters formulas and large data files is required
• Strong written & verbal communications skills
• Experience working with cross-functional teams such as warehouse operations purchasing marketing finance and customer service
• Ability to manage many SKUs deadlines and account requests at the same time

What we offer:

• Phenomenal discounts on products within the beauty industry and beyond
• Medical Dental and Vision along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4 percent match
• 12 days PTO and Paid Holidays pro-rated for the first year based on your start date
• Salary is commensurate upon experience ($25.00 to $30.00 per hour)

Equal Employment Opportunity Statement

The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race color creed religion or belief national or ethnic origin citizenship status marital or domestic partnership status sexual orientation sex gender identity or expression age disability military or veteran status or any other characteristic protected by federal state or local law. We recognize and value the benefits of a diverse workforce.