Eatery '73 FOH Server (Hourly)

Job Posting Closing Times: Job postings are removed from advertising at12:00 A.M.on the closing date e.g. at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. AR 4.0300.01

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access through traditional and distance learning modes to higher education and workforce training including appropriate applied baccalaureate degrees in our service area.

As a community college committed to our mission we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the colleges mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students low-income students and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Job Description Summary:

Job Description:

Duties & Responsibilities

• Greeting guests taking accurate food & beverage orders and seating guests

• Presenting menus to guests and informing them of specials

• Listening attentively to guests to ensure accurate orders/modifications for food and beverage requests

• Managing reservations and wait list

• Rotating dining room seating so that servers are sat in cycles from section to section

• Ascertaining guests dining needs

• Responding to guest inquiries and requests in a timely friendly and efficient manner

• Performing opening and closing duties as needed

• Handling phone calls and customer queries about the restaurant and menu

• Assisting various restaurant staff when necessary

• Taking call-in/to go orders in an efficient and accurate manner

• Operating the POS system and handling transactions accurately

• Adhere to all relevant health department rules/regulations and all customer service guidelines

Qualifications

• Potential candidates must maintain a positive energetic & alert demeanor and show a sense of urgency in all hospitality/customer service

• Professional communication skills between the applicant guests and co-workers a must

• Must project a well-groomed and professional appearance that is in accordance with ACC Culinary department standards

• Minimum of 1 year prior culinary/hospitality experience in restaurants or lodging FOH capacity

• Must be able to provide references from past employers and agree to an ACC background check

• Prior experience with TOAST POS systems a plus

Pay Rate

$23.00/hr

Up to 19 hrs per week

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

Number of Openings:

Job Posting Close Date:

As required by the US Department of Education employees are required to report violations under Title IX and under the Jeanne Clery Campus Safety Act (Clery Act) select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act) you will be notified trained and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report visit . You may obtain a hard copy by contacting the Clery Compliance Officer ( ). For an overview see ACCs Clery Act website.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add change amend or delete portions of this job description at any time with or without notice. Employees may be required to perform other duties as requested directed or addition reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.