E-Commerce Sales Operations Specialist (HYBRID)

About Our Company:

InBody is a worldwide leader in the health metrics field revolutionizing the industry with innovative technology and devices. InBodys products are trusted by top research facilities fitness centers hospitals and health centers around the world because of their accuracy reproducibility and ease-of-use.

We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.

About the Role:

We are looking for an E-Commerce Sales Operations Specialist to support the day-to-day execution of our e-commerce operations. You willbe responsibleforensuring thatall e-commerce sales are processed accurately and efficiently in compliancetocompany policies.

The ideal candidate has a hunger for process improvement operational excellence and data-driven decision for an optimistic self-starter with exceptional attention to detail strong analytical skills and the ability to manage multiple priorities in a fast-paced environment. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant growth is immense and opportunities abound.

If you enjoyoptimizingbusiness operations solving complex problems through data and taking ownership of mission-critical processes that support company growth and profitability this is the perfect position for you!

This is afull-timehybridpositionat our officelocatedin CerritosCAreporting to theE-CommerceManager.

Essential Responsibilities:

• Manage the daily processing validation and posting of high-volume marketplace invoices inERPDynamics 365 (D365)

• Lead and execute the departments weekly invoicing close processto ensure all marketplace and storefront invoices are completed accurately

• Conduct routine audits of Amazon shipments and inventory movements

• File track and manage reimbursement claims through marketplace portals to recover lost revenue and maximize profitability

• Coordinate and audit product disbursements related to promotional samples marketing partnerships and gifting initiatives

• Maintain marketplace backend configurations including tax settings business licensing requirements and product variant accuracy across third-party platforms

• Analyze marketplace data including conversion rates fee fluctuations and competitor pricing toidentifytrends and support strategic decision-making

• Track inventory levels and manage procurement for packaging materials shipping supplies product accessories and office fulfillment items

• Serve as the primaryE-Commercerepresentative for internal requests including employee purchases and consumer product inquiries

• Process vendor payment requests andmaintaindetailed tracking of marketing expenditures against approved budgets

Essential Qualifications:

• Bachelors degree in Business Administration Finance Supply Chain Marketing Operations or a related field or equivalent practical experience

• 13 years of experience ine-commerceoperations sales operations accounting support business operations ora related field

• Strongproficiencyin Microsoft Excel or Google Sheets with the ability to organize analyze and reconcile data

• Excellent attention to detail and organizational skills with the ability to manage multiple priorities and deadlines

• Comfortable working with ERP systems(D365 preferred)and high-volume transactional data

• Strong analytical and problem-solving abilities

• Excellent written and verbal communication skills

• Ability to work both independently and collaboratively in a fast-paced environment

Bonus Qualifications:

• Familiarity with Amazon Seller Central Shopify or othere-commercemarketplace platforms

• Knowledge of marketplace reimbursement processes and compliance requirements

• Experience coordinating with Accounting Marketing or Operations teams

• Advanced Excel skills

• Familiarity with budgeting or vendor payment tracking

Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities duties or responsibilities that arerequired ofthe employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Interview Process:

As part of the hiring process selected candidates willbe requiredto complete a preliminary recorded video interview throughWedgeHR. This step is mandatory and applications will not be considered complete until the recorded interview has beensubmitted. Candidates who do not complete the Wedge HR interview will not be considered for the position.

Benefits Summary*:

• Medical (PPO) dental (PPO) vision (PPO) & life insurance*

• Flexible spending account (FSA) and dependent care account (DCA)*

• 401(k) plan with up to 3% company match*

• Paid vacation and sick leave

• 11 annual paid holidays and paid time off for birthday

• Corporate wellness program including gym membership reimbursementandmonthly onsitechiropracticand acupuncture services

• Discounted pet insurance

• Job-related training reimbursement*

*The above-stated benefits may change without prior notice and will begin after successfully completing the 90-day introductory periodand/or other tenure requirements.

Pay Rate Range:

• $21.00 - $27.00per hour

COMMITTED TO EQUAL OPPORTUNITY

BiospaceInc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic. Ourequal employment opportunity policy statement theKnow Your Rights poster andPay Transparency Nondiscrimination Provisionreaffirmthis commitment.

InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require specialassistanceoran accommodationto apply due to a disability please contact our HR team at .

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