Dynatrace Engineer

Title: Dynatrace Engineer

Location: Atlanta GA(Hybrid)

Monitoring & Observability:

Configure maintain and optimize monitoring solutions using Dynatrace.

Enable end-to-end visibility across infrastructure systems and applications.

Develop dashboards alerts and health checks to ensure system health and reliability.

Monitor service performance and availability and set alert thresholds to minimize false positives.

Infrastructure Systems Monitoring:

Monitor Windows/Linux servers virtual environments and cloud platforms (AWS Azure GCP).

Support monitoring of databases middleware and network components.

Collaborate with infrastructure and cloud teams to identify trends and capacity needs.

Proactively identify and resolve issues before they impact production.

Application Monitoring:

Use Dynatrace to monitor application performance and transaction flows.

Support synthetic monitoring and real user monitoring.

Work closely with application teams to ensure comprehensive monitoring coverage.

Assist in troubleshooting performance issues at both the application and system level.

Incident Support:

Participate in incident response efforts related to performance and availability.

Provide monitoring insights during troubleshooting and root cause analysis.

Identify and close monitoring gaps.

Continuous Improvement:

Enhance monitoring standards and documentation.

Recommend improvements to monitoring configurations and alert strategies.

Support integration of monitoring tools with IT Service Management (ITSM) platforms.

Education:

Bachelors degree in information systems Computer Science or equivalent experience.

Experience:

5 years in systems engineering infrastructure support or monitoring roles.

5 years of hands-on experience with Dynatrace or similar APM tools.

Skill

Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management

Knowledge of Windows/Linux servers virtualized environments (VMware) and cloud platforms (AWS Azure GCP).

Experience with scripting or automation tools like PowerShell or Bash (preferred).

Basic networking understanding (DNS TCP/IP Load balancing).

Experience migrating from Dynatrace Managed to SaaS

Knowledge of recommending baseline monitoring thresholds KPI;s and SLAs

Familiarity with enterprise log analysis frameworks and tools like Jira or Service Now.

Exposure to AWS Solution Architect Professional Certification (Preferred).

Technical Skills:

Knowledge of Windows/Linux servers virtualized environments (VMware) and cloud platforms (AWS Azure GCP).

Basic networking understanding (DNS TCP/IP load balancing).

Experience with scripting or automation tools like PowerShell or Bash (preferred).

Familiarity with Kubernetes or container monitoring.

Experience with ITIL practices and regulated industries (e.g. healthcare financial services).

Soft Skills:

Strong troubleshooting and analytical skills.

Effective communication and collaboration across teams.

Detail-oriented with a proactive mindset.