Duty Legal Assistant

We are a client-focused immigration law firm dedicated to providing compassionate high-quality legal services to immigrants and their families. We are seeking a professional organized and bilingual (preferred) Duty Legal Assistant to serve as a primary point of contact for prospective and current clients.

The Duty Legal Assistant plays a critical role in client relations case preparation and customer service. This position is responsible for meeting with new clients who retain the firm assisting walk-in clients with immigration-related questions gathering documentation and preparing immigration applications and requests under attorney supervision. The ideal candidate is personable detail-oriented and passionate about helping immigrants navigate the legal process.

• Meet with all newly retained clients to gather information and begin the case process.
• Assist walk-in clients by answering general immigration-related questions.
• Maintain regular communication with clients regarding case updates and document requests.
• Ensure all client information is accurately entered into the case management system.
• Provide exceptional customer service while maintaining confidentiality and professionalism.

• Prepare and assemble immigration forms and applications under attorney supervision including:
  • Form I-90 (Application to Replace Permanent Resident Card)
  • DACA renewal applications and related documentation
  • Freedom of Information Act (FOIA) requests with USCIS CBP EOIR and other agencies
• Review applications for completeness and accuracy.
• Organize and maintain electronic and physical case files.
• Draft routine correspondence and follow-up requests.
• Track filing deadlines and request additional documentation from clients when needed.

• Scan upload and manage case documents.
• Assist attorneys and paralegals with case preparation and special projects.

• High school diploma required; Associates or Bachelors degree preferred.
• Previous experience in immigration law legal services or a professional office environment preferred.
• Experience preparing I-90 applications DACA renewals and FOIA requests preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office Adobe Acrobat and case management software.
• Bilingual in English and Spanish strongly preferred.

• Competitive salary
• Paid time off and holidays
• Supportive and collaborative work environment
• Opportunity to make a meaningful difference in the lives of immigrant families