Ductless Technical Specialist

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Trane in Georgia is hiring a Ductless Technical Specialist to join our this role you will work closely with contractor customers and internal teams to support the proper installation startup commissioning and ongoing success of Trane VRF and ductless products.

• Support the ongoing success of VRF and ductless products after the sale.

• Coach and train sales teams and customers on product sales application and customer support best practices.

• Provide field training and technical support for the installation application startup and troubleshooting of VRF and ductless systems.

• Communicate proactively with stakeholders across multiple projects and maintain detailed reports.

• Build consultative relationships with building owners contractors Mitsubishi Electric Trane HVAC US (METUS) and Trane partners.

• Represent your area or region in the Mitsubishi DSG program.

• Monitor post-installation processes and performance metrics to improve customer satisfaction and operational effectiveness.

• Partner with contractor customers and internal teams to ensure proper installation startup and commissioning of products.

• Troubleshoot product issues investigate customer concerns recommend corrective actions and help drive resolution.

• Administer warranty processes and support other ductless business activities following installation.

• Bachelors degree with 2 years of commercial HVAC experience or 5 years of commercial HVAC experience in lieu of a degree.

• VRF experience preferred.

• Working knowledge of construction disciplines including mechanical electrical and controls preferred.

• Ability to travel throughout the assigned territory.

• Strong public speaking and presentation skills required.

• Ability to travel daily with up to 30% overnight travel.

• Valid drivers license held for a minimum of 12 months with no major or frequent traffic violations including but not limited to DUI hit and run license suspension reckless or careless driving or multiple smaller infractions or preventable collisions within the previous 3 years.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.
• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.