Drybar Receptionist |Sales Associate Customer Service Representative
Job Location:
Johns Creek, GA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Theres a brand new Drybar opening at Medley in Johns Creek and we are looking for warm smiling faces to welcome our guests! At Drybar we call them bartenders and they guide the entire client experience from check-in to check-out.
Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats fact our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.
- Lucrative commissions 10% on product sales
- Paid time off after 6 months for full time employees
- Free Blowouts Sunday- Thursday
- Bonus incentives- $5$10 for each membership sold
- Employee discountson all retail products
- Flexible scheduling
- Growth opportunities
- Fun positive work culture
Drybar is proud to be an equal opportunity employer. We comply with all federal state and local laws regarding background checks and employment eligibility.
- Client Experience & Front Desk Operations
- Greet and check in/out clients using Booker
- Manage client profiles and troubleshoot scheduling or POS issues
- Handle payments tips and commissions with integrity
- Answer phones and voicemails promptly
- Review client notes to ensure personalized service
- Shop Flow & Team Support
- Pair clients with stylists and manage break schedules when needed
- Support shop management in maintaining smooth daily operations
- Serve complimentary beverages and engage clients to create a bar-like vibe
- Maintain clear communication with team and leadership
- Sales & Product Knowledge
- Recommend and sell products tools and memberships
- Restock and maintain retail displays
- Support merchandising and inventory tasks
- Cleanliness & Standards
- Maintain shop cleanliness and complete assigned side work
- Follow all opening closing and shift duties
- Training & Culture
- Help onboard and train new Bartenders
- Contribute to a positive team-first culture
- Attend mandatory meetings and uphold Drybars 10 Core Values
- 1 years of customer service experience in a fast-paced environment
(e.g. retail front desk hospitality or salon/spa) - Experience withpoint-of-sale (POS) systemspreferred
- High school diploma or equivalent
- Ability tomulti-taskproblem-solve and maintain composure under pressure
- Must be able tostand/walk for 68 hoursper shift
- A strong track record of deliveringexceptional customer experiences
- Technically savvy and comfortable with front desk operations
- Professional friendly and team-oriented demeanor
Required Experience:
IC
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