Driver Operations Supervisor | Trucking & Fleet Operations

DSV Global Transport and Logistics

At DSV our purpose is to keep customers supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air sea and road. Our vision is to create long-term sustainable growth and value for our customers employees shareholders and to 150000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader our commitment to sustainable business practices is a central element of our overall business strategy. Visit follow us onLinkedInandFacebook.

Location: Itasca IL

Division: Road Transport US
Job Posting Title: Supervisor Driver Operations
Time Type: Full Time

Summary

Know driver operations and ready to lead the team that keeps freight moving

DSV is looking for a Supervisor Driver Operations to lead and support a team of company drivers while helping keep our transportation operation safe efficient compliant and on schedule. This is a hands-on leadership role for someone who understands the realities of trucking operations and knows how to balance people leadership driver utilization service performance and DOT compliance.

Youll oversee day-to-day driver operations including scheduling route execution Hours of Service performance and operational support. When traffic weather equipment staffing or other challenges affect the plan youll work with drivers and internal teams to make adjustments solve problems and keep freight moving safely and efficiently.

Just as importantly youll lead the people behind the operation. Youll coach and develop drivers set clear expectations address performance concerns reinforce safety and compliance and help create a team culture built around accountability communication and strong performance.

If you bring transportation or driver operations experience and are ready to take ownership of a fast-moving operation while developing a strong driver team this is an opportunity to grow your leadership career with the worlds largest freight forwarding and logistics company.

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Duties & Responsibilities

People Management

• Supervise and provide day-to-day leadership to company drivers establishing clear expectations for safety performance service attendance and operational execution.
• Monitor driver performance and provide regular coaching feedback recognition and appropriate accountability to support employee development and operational performance.
• Conduct performance reviews and address performance concerns in accordance with company policies and procedures.
• Support driver onboarding training development engagement and retention.
• Conduct regular driver meetings focused on safety compliance operational updates performance expectations and team communication.
• Foster a collaborative team environment that promotes safety accountability professionalism and high performance.

Driver Operations

• Coordinate daily driver assignments schedules and transportation activities based on freight requirements driver availability Hours of Service and operational priorities.
• Maintain regular communication with drivers while they are on the road and provide support for issues that may impact safety service scheduling or route completion.
• Monitor driver availability route progress Hours of Service traffic weather equipment availability and other operational conditions and adjust plans as necessary.
• Review and optimize transportation routes to support on-time performance effective driver utilization fuel efficiency and reduction of unnecessary or deadhead miles.
• Address driver and transportation-related operational issues and ensure timely resolution or escalation when appropriate.
• Collaborate with operations customer service and other internal teams to address delivery concerns service failures and changing transportation requirements.
• Provide training and guidance to drivers on company technology platforms transportation systems operational procedures and documentation requirements.
• Review and approve operational documentation reports driver records and other required information.

Safety Compliance & Performance

• Ensure drivers comply with applicable DOT regulations federal and state transportation requirements company safety policies and established operational procedures.
• Monitor driver and transportation performance to identify safety service compliance utilization and productivity trends or concerns.
• Support corrective actions and improvement initiatives designed to strengthen safety service quality driver utilization and operational efficiency.
• Promote safe driving practices and reinforce expectations related to vehicle inspections Hours of Service required documentation and other transportation compliance requirements.
• Utilize Transportation Management Systems (TMS) dispatch tools and related technology to monitor driver operations route performance and operational activity.
• Support continuous improvement initiatives and identify opportunities to improve processes productivity service delivery and overall transportation performance.

Other Duties

• Perform additional duties responsibilities and projects as assigned to support business operations

Qualifications & Experience

• High school diploma or GED required. Bachelors degree in Logistics Supply Chain Management Transportation Business or a related field preferred; equivalent industry experience may be considered in lieu of a degree.
• 1 to 3 years of experience in transportation operations trucking fleet management logistics or a related operational environment.
• Minimum of 1 year of supervisory team leadership or driver management experience preferred.
• Experience supervising or supporting company drivers in a transportation environment strongly preferred.
• Experience with driver scheduling dispatch route management or transportation operations preferred.
• Working knowledge of Department of Transportation (DOT) regulations Hours of Service requirements and transportation compliance.
• Experience working with Transportation Management Systems (TMS) dispatch systems or related transportation technology preferred.

Skills & Competencies

• Strong leadership and people-management skills with the ability to coach support and hold drivers accountable for established expectations.
• Strong understanding of driver operations dispatch scheduling route execution and transportation workflows.
• Working knowledge of DOT requirements Hours of Service regulations transportation safety and operational compliance.
• Strong organizational and problem-solving skills with the ability to manage multiple drivers routes and operational priorities simultaneously.
• Ability to respond effectively to time-sensitive transportation issues and make sound operational decisions.
• Strong analytical skills with the ability to evaluate driver and operational performance and identify opportunities for improvement.
• Strong written and verbal communication skills with the ability to work effectively with drivers operations teams customer service and leadership.
• Results-oriented approach with a strong commitment to safety service quality on-time performance and operational efficiency.
• Proficiency in Microsoft Office applications including Excel Word and PowerPoint.
• Experience working with Transportation Management Systems (TMS) dispatch systems and operational technology platforms preferred.

Physical Demands

While performing the duties of this position the employee is regularly required to use a computer telephone and other standard office and operational equipment and to communicate and exchange information verbally in writing and through electronic means. The role requires regular movement throughout office yard and warehouse environments to interact with drivers observe operations and support business needs. The employee may occasionally be required to stand or walk for extended periods bend stoop kneel crouch reach or navigate around vehicles equipment and freight in connection with operational oversight activities.

Work Environment

This position operates across professional office yard and warehouse environments and requires regular interaction with drivers operations personnel customer service teams and other business partners. The employee may be exposed to varying temperatures outdoor weather conditions moving vehicles and equipment and noise levels typical of an active transportation and logistics operation. The role operates in a fast-paced environment and may require managing multiple drivers routes and operational priorities simultaneously while responding to time-sensitive transportation issues. Flexibility in working hours may occasionally be required to support driver scheduling operational needs or service continuity. Adherence to applicable safety protocols and personal protective equipment requirements is expected when working in operational areas.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position within the described physical demands and work environment.

For this position the expected base pay range is $70000.00 $80000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements. With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you. At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

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