Drain Technician (Multiple Schedules Available)

Alternative schedules available:

• Four 10 hour shifts a week
• Tuesday - Saturday
• Wednesday - Sunday
• 11am - 8pm 12pm - 9pm
• Nights & Weekends etc.

Looking to advance your career as a Residential Drain Technician Join Total Mechanical Systems a leading provider in the Apex Service Partners network and take the next step in a role where your expertisetruly makes an impact. Were seeking a motivated skilled drain professional who takes pride in solving problems serving customers and continually growing their technical abilities.

As part of the Apex Service Partners family Total Mechanical Systems offers the stability of a trusted brand theinnovationof a forwardthinking service organization and a culture built onexcellenceand employeegrowth. If youre ready to elevate your draincleaning careerthis is the opportunity for you.

Job Responsibilities

• Drain Cleaning & Clearing Perform residential drain cleaning using cable machines highpressure jetting equipment and other tools to clear blockages in sinks tubs toilets main lines and sewer systems.
• Sewer Line Diagnostics Conduct sewer camera inspections to identify root intrusion pipe damage blockages and system defects.
• Troubleshooting & Problem Solving Diagnose drain and sewer issues determine root causes and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services Provide routine drain maintenance including descaling root treatment and system flushing to prevent future issues.
• Customer Communication Clearly explain findings recommended services and repair options to homeowners while maintaining a friendly professional demeanor.
• Cost Estimates & Recommendations Prepare accurate service estimates and educate customers on longterm solutions such as sewer repair replacement or preventative maintenance plans.
• Service Titan Documentation Use Service Titan to document work performed update job notes track service history and manage customer interactions.
• Equipment Care & Safety Maintain draincleaning equipment follow safety protocols and ensure all work complies with local codes and industry standards.
• Customer Service Excellence Deliver exceptional service resolve concerns promptly and ensure a positive customer experience from start to finish.

Qualifications

• Experience 23 years of experience in drain cleaning sewer maintenance or a related residential service role.
• Certification - must have applicable certifications in CT
• Technical Skills Proficiency with cable machinesjetters sewer cameras locators and other draincleaning tools.
• Service Software Experience with Service Titan or similar fieldservice software preferred.
• Communication Skills Strong ability to communicate clearly with customers and team members.
• Attention to Detail Ability to accurately diagnose issues and perform work that meets safety and code standards.
• CustomerFocused Mindset Commitment to delivering highquality service with professionalism and a positive attitude.
• Drivers License Valid drivers license with a clean driving record.

Benefits

• Medical Prescription Dental & Vision Insurance Comprehensive coverage with minimal outofpocket costs.
• Disability & Term Life Insurance Added financial protection for you and your family.
• Matching 401(K) Program Competitive retirement savings plan.
• Ongoing Training & Development Opportunities to expand your draincleaning and diagnostic skills.
• Paid Holidays & PTO Generous paid time off to support worklife balance.

Join our team at Total Mechanical Systemsand become part of a company that values its employees supports professional growth and delivers exceptional service to every customer. Apply today and build your futurewith a trusted leader in home services and the Apex Service Partners network.

Total Mechanical Systems may conduct a preemployment background check and drug test subject to applicable laws. Total Mechanical Systems is an equal opportunity employer committed to creating an inclusive and diverse workplace.