Doorperson
San Antonio, TX - USA
Job Summary
The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training human connection and career development for our employees and partners.
**Details**
- Compensation: $9.50/hr Plus Tips
- Location:Kimpton Santo
The Spirit of the Position:
The Door Person greets and creates a welcoming atmosphere for our customers and clients at our hotel locations.
Principal Job Duties:
- Warmly welcome guests to the property and assist guests with luggage assistance and escort them to our front desk.
- During the check in process personalize each arrival process with guest name recognition and a detailed room orientation.
- Act as a lobby ambassador while you are here. Open doors and assist guests/visitors entering and leaving the property.
- Inform guests of property amenities services hours of operation and local areas of interest and activities.
- Transport guest luggage to and from valet guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage.
- Communicate parking procedures to guests/visitors.
- Follow all company policies and procedures and report accidents injuries and unsafe work conditions to management.
- Ensure appropriate work attire is worn daily in accordance with hotel policy.
- Perform other duties as assigned.
Electric Bikes
- Ownership of hotel branded electric Bikes cleanliness and upkeep.
- Ensure all bikes are fully charged when on the front drive.
- Ensure all bikes are wiped down and locked when not in use.
- Report any damages to the manager on duty.
- Know how to operate and explain all aspects of the bikes and remind our guests of the safety standards.
Bell Carts
- Regular upkeep and maintenance of our bell carts including daily wipe downs polishing and tire maintenance.
Education:
- High school diploma or GED required.
Experience:
- Strong customer service experience.
- Hotel industry experience is preferred but not required.
- Parking industry experience is preferred but not required.
Skills:
- Ability to communicate professionally and effectively.
- Ability to speak read and comprehend the English language.
- Must be open to feedback differing opinions and other points of view.
- Demonstrates a sense of urgency and timeliness.
- Demonstrate the ability to seek.
- Excellent team building and interpersonal skills.
Physical Demands:
- Willingness to work in the elements heat wind snow rain etc.
- Ability to lift push and pull at least 50 pounds.
- Ability to stand walk and run for extended periods of time.
- Ability bend stoop squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ is an equalopportunity employer. We are an equal opportunity employer that does notdiscriminate on the basis of actual or perceived race color creed religionnational origin ancestry citizenship status age sex or gender (includingpregnancy childbirth related medical conditions and lactation) genderidentity or gender expression (including transgender status) sexualorientation marital status military service and veteran status disabilityprotected medical condition as defined by applicable state or local lawgenetic information or any other characteristic protected by applicablefederal state or local laws and ordinances. We make all employmentdecisions including but not limited to recruiting hiring training andpromoting our employees and administering our personnel policies withoutregard to protected characteristics in accordance with applicable federalstate and local laws and ordinances. We are dedicated to ensuring that alldecisions regarding personnel are in accordance with our principles of equalemployment opportunity.
LAZ Parkingparticipates in E-Verify.