Doorman Runner Nautilus 220
Lake Park, IA - USA
Job Summary
Nautilus 220 is a luxury waterfront condominium community located in Lake Park Florida offering elevated residential living with resort-style amenities marina access and a hospitality-driven resident experience. Managed by Black Briar Management the property combines upscale service standards with modern operational excellence.
Black Briar Management (BBM) is a rapidly scaling hospitality-focused property management company whose portfolio spans traditional condominiums condo-hotels multifamily communities commercial real estate and mixed-use assets across South Florida.
At Nautilus 220 the Doorman / Runner enhances the resident arrival experience through attentive service delivery coordination and front-of-house support.
POSITION OVERVIEW
The Doorman / Runner serves as a highly visible front-of-house team member responsible for welcoming residents and guests assisting with arrivals and departures supporting package and delivery operations and maintaining a polished and hospitality-driven entrance experience throughout Nautilus 220.
This role combines luxury hospitality service with operational support responsibilities and requires strong communication skills professionalism physical stamina and the ability to multitask efficiently in a fast-paced luxury residential environment. The Doorman / Runner is expected to anticipate resident needs assist with operational logistics and contribute to a seamless and elevated resident experience at all times.
The ideal candidate is warm polished dependable energetic and committed to delivering exceptional hospitality and operational support.
CORE RESPONSIBILITIES
Resident & Guest Welcome Experience: Greet residents guests vendors and visitors warmly and professionally while creating a welcoming and polished arrival and departure experience at all property entrances.
Front Entrance Operations: Maintain the cleanliness organization and presentation of entryways porte-cochère areas lobby access points and front-of-house spaces to ensure they consistently reflect Nautilus 220s luxury standards.
Package & Delivery Assistance: Assist with package movement resident deliveries luggage handling grocery assistance furniture coordination and operational transport requests throughout the property.
Runner & Operational Support: Provide operational support across departments by assisting with deliveries amenity setups resident requests operational errands inventory movement and daily logistical needs as directed by leadership.
Resident Assistance & Hospitality: Support residents with doors carts directions loading assistance transportation coordination and general hospitality services while maintaining attentive and proactive service standards.
Visitor & Vendor Coordination: Assist with visitor arrivals vendor access coordination delivery traffic management and communication support while following property procedures and maintaining organized operational flow.
Amenity & Event Support: Assist with resident events wellness activations amenity operations and property programming by supporting setup breakdown furniture movement and operational logistics.
Operational Collaboration: Partner closely with concierge valet front desk housekeeping maintenance receiving and operations teams to support seamless resident experiences and daily property functionality.
Safety & Security Awareness: Maintain awareness of property activity resident safety operational concerns and unusual situations while communicating issues promptly to leadership or security personnel as needed.
Professional Presentation Standards: Maintain a polished appearance professional demeanor and hospitality-focused attitude at all times while representing Nautilus 220s luxury brand standards.
WHAT YOU BRING
1 years of experience in hospitality luxury residential services hotel operations concierge support valet or customer service preferred
Strong interpersonal and communication skills with polished professional presentation
Hospitality-driven mindset with a genuine passion for service
Ability to multitask and remain organized in fast-paced operational environments
Strong physical stamina and ability to support physically active operational tasks
Positive attitude and willingness to assist across departments as operational needs require
Ability to remain calm professional and attentive during high-volume resident activity
Strong teamwork and collaboration skills
Flexible schedule availability including weekends holidays and varied operational shifts
Bilingual English/Spanish preferred given the resident community and operational environment
PHYSICAL REQUIREMENTS
Ability to stand walk and move throughout the property for extended periods during the shift
Ability to lift carry push and pull up to 50 pounds including packages luggage furniture carts and operational materials
Ability to work indoors and outdoors in varying environmental conditions including heat humidity rain and active operational environments
WHO YOU ARE
Warm welcoming and professional in every interaction
Service-minded and proactive you anticipate needs before being asked
Reliable adaptable and team-oriented
Calm and professional in fast-paced environments
Detail-oriented with strong standards for presentation and hospitality
Hands-on and comfortable performing physically active operational work
Positive collaborative and solutions-focused
Motivated to contribute to a luxury hospitality-driven residential community
WHAT MAKES US DIFFERENT
Competitive benefits package provided. Details shared during the hiring process.
Luxury waterfront working environment
Opportunity to work within a premier hospitality-driven residential community
Professional growth and development opportunities
Onsite parking
Rewards & Recognition programs
Collaborative and elevated service culture
Black Briar Management is an equal opportunity employer committed to a diverse inclusive and high-performing workplace.