Door Attendant
New Orleans, LA - USA
Job Summary
- Welcome guests warmly and professionally upon arrival and departure from the hotel
- Open and assist with hotel entrance and vehicle doors while maintaining a courteous and attentive presence
- Provide directions hotel information and local recommendations to guests as needed
- Assist with coordinating vehicle traffic rideshare services taxis and transportation flow at hotel entrances
- Communicate effectively with Bell Services Valet Front Office Security and Concierge teams to support seamless guest experiences
- Assist guests with luggage coordination and transportation requests as operationally needed
- Monitor hotel entrance areas to maintain cleanliness organization and safety standards
- Respond promptly and professionally to guest questions concerns and service requests
- Support VIP arrivals group arrivals special events and high-volume operational periods
- Maintain awareness of hotel activities guest arrivals and operational updates to provide proactive guest assistance
- Uphold confidentiality and professionalism while interacting with guests and team members
- Maintain professional appearance and demeanor consistent with luxury hospitality standards
- Follow hotel policies guest service standards and workplace safety procedures at all times
Qualifications :
- Previous hospitality guest service valet bell transportation or customer service experience preferred
- Luxury hotel or upscale hospitality experience preferred
- Excellent interpersonal and communication skills
- Strong guest service mindset with a welcoming and professional demeanor
- Ability to remain composed and attentive in a fast-paced environment
- Ability to work collaboratively within a team-oriented environment
- Professional appearance and polished demeanor required
- Ability to work flexible schedules including mornings evenings weekends holidays and extended shifts as operationally required
- High school diploma or equivalent preferred
- Must be legally authorized to work in the United States
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more