Donor Services Manager

Do you have a passion to lead Are you goal-oriented with a desire to make a difference in your community

LifeSouth Community Blood Centers is looking for an experienced professional for the Donor Services Manager position based in Montgomery AL. This position is responsible for managing the collection operations for whole blood and apheresis to ensure achievement of annual goals in the most efficient and cost-effective manner. The successful candidate will create a team environment and provide the leadership needed to maintain premier donor care customer safety and satisfaction during the blood collection process.

Our Benefits

• Generous Paid Time Off (PTO) plan
• Medical dental and vision insurances available to full-time employees the first of the month after 60 days
• Supplemental insurances including life cancer accident and disability
• Access to mental wellness resources and counseling through telehealth
• Free basic life insurance for full-time employees
• Health Savings Account (HSA) with employer match each pay period
• Employer funded retirement plan for vested employees & 403b offered
• Access to wages prior to pay day

Responsibilities Include (but are not limited to)

• Assist the Regional Director and/or Regional Manager with the oversight of blood collection and donor recruitment
• Monitor regional projections and planning to ensure the collection goals for the region are met or exceeded
• Supervise staff including hiring training evaluating and disciplining to ensure a well-qualified team and enhance operational success
• Motivate and educate Donor Services staff members including establishing and maintaining a positive team morale and fostering operational cooperation within the district and region
• Plan organize manage and direct all aspects of whole blood apheresis and automated collection operations (fixed site or mobile) to ensure appropriate staffing and a smooth efficient process
• Review weekly recruitment goals and projections; Implement corrective action when projections and goals are not being met
• Represent and promote LifeSouth and its mission to the community
• Successful completion of CDL training program and state CDL licensing
• Drive bloodmobiles when necessary

Qualifications

• High school diploma or GED
• Three years of supervisory or management experience
• Valid drivers license. Must also meet and maintain LifeSouth drivers eligibility requirements
• Must be able to work a varied schedule including nights weekends and holidays
• Ability to multitask and prioritize
• Strong interpersonal and team building skills
• Ability to communicate effectively both orally and in writing
• Knowledgeable in a variety of computer software applications
• Ability to effectively delegate
• Associate or bachelors degree preferred
• Commercial Drivers License (CDL) preferred

Who We Are

LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama Florida Georgia and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers 55 bloodmobiles and 2000 blood drives a month our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.

Our Mission

To provide a safe blood supply that meets or exceeds the needs in each community we serve and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities.

This is a full-time position. Starting salary range is $62000 - $68200 annually. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed but which the employee may be expected to perform will fall within the scope of the skills knowledge and training for the position.

LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons regardless of race religion age gender disability status as a protected veteran national origin color or any other classification in accordance with federal state and local statutes regulations and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer.

If you require any assistance to complete the application process or during the interview due to a disability please contact the LifeSouth region where you are applying or call 1- to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.