Dolby Careers Content Operations Manager

Join the leader in entertainment innovation and help us design the future. At Dolby science meets art and high tech means more than computer code. As a member of the Dolby team youll see and hear the results of your work everywhere from movie theaters to smartphones. We continue to revolutionize how people create deliver and enjoy entertainment worldwide. To do that we need the absolute best talent. Were big enough to give you all the resources you need and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture challenging projects and excellent compensation and benefitsnot to mention a Flex Work approach that is truly flexible to support where when and how you do your best work.

The Marketing department creates passion and relevance for the Dolby Difference driving sell-in and sell-thru of Dolby enabled devices services content and experiences across multiple constituents partners creators consumers and developers.

The Content Operations role sits at the intersection of Social Digital CRM and Regional Marketing teams providing structure intelligence and scalability across Dolbys global content ecosystem. This role manages the Global Content Calendar and the operational infrastructure that enables content to move efficiently across digital and social channels teams and markets.

A core expectation of this role is leveraging AI-powered tools and automation to modernize how content is planned coordinated optimized and activated. This role is responsible not only for managing timelines but also for creating intelligent workflows that reduce manual effort increase visibility improve content reuse and enable more connected customer journeys.

This role does not define creative direction or channel strategy. Instead it serves as a key coordination function that connects teams systems and execution.

Global Content Calendar & Planning Infrastructure

• Manage and maintain Dolbys Global Content Calendar as a centralized planning system across Global and Regional Social Digital and CRM teams.
• Establish governance standards and operating cadences that support consistent calendar adoption and usage.
• Develop scalable planning frameworks that support campaign launches always-on programs and regional activations.
• Utilize automation and AI-assisted planning tools to improve visibility conflict identification sequencing and readiness tracking.

AI-Enabled Workflow Design & Orchestration

• Design and implement AI-assisted workflows that support content planning tagging metadata generation summarization sequencing and cross-channel coordination.
• Develop shared prompt frameworks templates and playbooks that support consistent AI adoption across teams and regions.
• Partner with Digital and Platform teams to integrate AI capabilities into content planning and orchestration systems.
• Continuously evaluate emerging tools and technologies to improve operational efficiency effectiveness and scalability.

Cross-Channel Content Orchestration

• Serve as a key operational partner across Global Social Digital CRM and Regional Marketing teams.
• Align campaign timelines launch sequencing and channel activation plans across the content ecosystem.
• Identify opportunities for coordinated storytelling content reuse and cross-channel amplification.
• Ensure channel requirements and dependencies are considered early in planning cycles.

Automation & Operational Scalability

• Identify and implement automation opportunities across planning coordination and reporting workflows using AI-enabled and low-code/no-code solutions.
• Improve operational efficiency by streamlining intake processes approvals readiness tracking and cross-team handoffs.
• Build repeatable operational frameworks that can be effectively scaled across markets and channels.

Activation Readiness & Distribution Alignment

• Partner with channel stakeholders to ensure assets are delivered in appropriate formats and within required timelines.
• Support launch readiness by validating publishing schedules dependencies and handoff requirements.
• Enable modular content distribution and reuse across platforms and regions.

Content Intelligence & Continuous Optimization

• Use AI-assisted analysis to identify patterns across planning activities performance indicators publishing cadence and content utilization.
• Translate insights into operational improvements and planning optimizations.
• Track orchestration health metrics including lead time asset reuse calendar accuracy and cross-channel activation rates.

Responsible AI & Governance Partnership

• Partner with Legal IT and Information Security teams to support responsible and compliant use of AI technologies.
• Establish guidelines and best practices that promote effective ethical and compliant AI usage within content workflows.
• Help communicate and reinforce responsible AI standards and operational practices across teams.

What Youll Bring

• 5 years of experience in content operations marketing operations content strategy program management or a related field within a global multi-team organization. Experience supporting regional matrixed or distributed marketing organizations is preferred.
• Experience managing a global content calendar planning system or similar cross-functional process adopted by multiple teams and stakeholders.
• Experience designing and implementing AI-assisted workflows including content tagging metadata generation summarization sequencing or related content operations processes. Experience developing scalable workflows and practices that can be adopted across teams is preferred.
• Strong systems-thinking skills with the ability to develop governance models operating cadences documentation and playbooks that support consistency and scalability across markets and teams.
• Experience collaborating across Social Digital CRM Regional Marketing and other cross-functional teams translating diverse requirements and dependencies into actionable plans.
• Experience partnering with Legal IT Information Security Compliance or related stakeholders to support the responsible adoption of new technologies and translate requirements into practical guidance for teams.
• Strong analytical skills including experience measuring operational effectiveness through metrics such as lead time asset reuse planning accuracy and activation effectiveness and applying findings to improve processes.
• Experience leveraging automation low-code/no-code platforms or workflow optimization tools to improve efficiency reduce manual work and enhance team productivity.
• Ability to work effectively in an operational leadership role enabling creative marketing and channel teams through strong planning coordination and execution support.

The Los Angeles Area base salary range for this full-time position is $123000 - 169000 which can vary if outside this locationplus bonus benefits and some roles may also include equity. Our salary ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills competencies experience market demands internal parity and relevant education or training. Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process.

Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Article 49 and Administrative Code Article 12

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Equal Employment Opportunity:
Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race religious creed color age sex sexual orientation gender identity national origin religion marital status family status medical condition disability military service pregnancy childbirth and related medical conditions or any other classification protected by federal state and local laws and ordinances.