Documentation and Authorization Specialist

Symbria is looking to hire a Documentation and Authorization Specialist to our Team!

The primary responsibility of the Documentation and Authorization Specialist is to obtain signatures from licensed practitioners and patients on required therapy documentationin accordance withestablished procedures and in compliance with state and federal regulations.This position assists in obtaining insurance authorizations for therapy and populating approval data in designated system(s) and provides administrativeassistanceand support to the Symbria Rehab management team as needed.

Work Schedule

• Monday-Friday 8:30 to 5pm CST

• Procure physician signatures on therapyPlan ofCare(POC)physician orders and delayed certification forms per established procedurestimelyand accurately.
• Monitor progress of outstanding documents awaiting signature contacting practitionersvia telephone when necessary.
• Provide feedback toITdepartmentregardingissues or optimization opportunities with the POC software.
• Research physician contact information to populate databases.
• Populate signed POC information intoNetHealth.
• Fax and/or call insurance plans withPOCinformation to obtain authorization totreat fortherapy.
• PopulateNetHealth/Alineawith insurance authorization approval informationasobtained.
• Gatherpatient or responsible party signature or telephone approval on assignment of benefit forms.
• Provide procedural feedback tooptimizedepartmental effectiveness.
• Communicate with Symbria staff clients physicians and any other entity needed to complete assigned duties in a clear and concise manner.
• Any and allotherduties as assigned.

To perform this job successfully the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge skill and/or ability:

• High School diploma or general education degree (GED).
• Ability to translate medical terminology andinterpretingorders for use inauthorizationprocess; minimumoneyear.
• Knowledge of general administrative procedures and experience; minimum two years.
• Ability to exercise outstandingclientservicerelations and professionalverbal and written communication skills.
• Excellent time management skills with proven abilitytomaintainorganization multi-taskand pay attention to detail while working on several tasks simultaneously.
• Proficient use of computers and Microsoft Office: Word Excel and Outlook; advancedexperience with Microsoft Excel preferred.

Why work for us

At Symbria our employees act like owners because we are owners! As one of the few 100% employee-owned healthcare providers our focus remains on delivering best-in-class services within our Pharmacy Rehabilitation and Well-Being operations which allows our clients to improve the lives and well-being of their patients and residents. Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.

Symbrias Core Values drive the way we partner with those clients their patients and residents and the way our diverse employee-owners work together:

• Integrity Honest Fairness and ethics
• Compassion Commitment to serving seniors
• Stewardship Maximizing mission and margin
• Innovation Striving to enhance our value to your organization
• Teamwork Working together unselfishly toward goals

As an employee-owner Symbrias success becomes your addition we provide:

• Competitive pay aligned with market guidelines
• Full Benefits Package including very generous paid time off plans
• Professional liability coverage
• 100% employer-funded ESOP retirement plan
• 401(k) and Roth(k) plans
• Continuing education
• Credit union membership

All applicants will be afforded equal opportunity without discrimination because of race color religion sex sexual orientation marital status order of protection status national origin or ancestry citizenship status age physical or mental disability unrelated to ability military status or an unfavorable discharge from military service.