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Document Management Clerk, Ambulatory


Job Location:

Haverhill, NH - USA

Hourly Salary: $ 19 - 28
Posted: 7 June 2026 (30+ days ago)
Application Deadline: 4 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Site: Mass General Brigham Community Physicians Inc.


Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

About the Role

At Mass General Brigham every document tells part of a patients story. As a Document Management Clerk youll play an important role in ensuring patient information is accurately maintained organized and accessible to support high-quality care across our healthcare system.

This is an excellent opportunity for an organized detail-oriented professional who enjoys administrative work and wants to build a career within healthcare. Youll work closely with medical records and clinical documentation helping ensure important patient information is properly reviewed processed and incorporated into Epic our electronic health record (EHR) system. Through your work youll help ensure clinicians have access to complete and accurate patient information when they need it most.

Schedule & Location

100% onsite in Haverhill MA
MondayFriday schedule no weekends or holidays!
Standard hours are 8:00 AM 4:30 PM
Some flexibility with start and end times may be available

What Youll Do

Review sort and process incoming patient documentation from a variety of sources including fax email mail and internal systems
Determine the appropriate placement of documents within the electronic medical record
Scan and upload paper records into Epic and other electronic systems while maintaining accuracy and quality standards
Organize and maintain both physical and electronic documents in accordance with organizational policies
Ensure patient information is handled securely and confidentially at all times
Respond to documentation and record requests from authorized healthcare professionals
Track and monitor document workflows to ensure records are complete and up to date
Collaborate with clinical and administrative teams to support efficient patient record management


Qualifications

Education

High School Diploma or equivalent required

Associates Degree in Health Information Management preferred

Experience

12 years of records management experience preferred

Knowledge Skills & Abilities

Knowledge of health information management principles HIPAA regulations and electronic health record systems

Epic experience strongly preferred

Familiarity with medical terminology preferred

Strong attention to detail and ability to handle large volumes of documents accurately and efficiently

Excellent organizational communication and problem-solving skills

Ability to work independently and collaboratively in a fast-paced environment

Proficiency with document imaging technologies scanners software applications and electronic databases


Additional Job Details (if applicable)


Remote Type

Onsite


Work Location

1 Parkway


Scheduled Weekly Hours

40


Employee Type

Regular


Work Shift

Day (United States of America)



Pay Range

$19.81 - $28.30/Hourly


Grade

3


At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

6010 Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .


Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.


About Company

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Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.

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