Document Management Clerk, Ambulatory
Haverhill, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
About the RoleAt Mass General Brigham every document tells part of a patients story. As a Document Management Clerk youll play an important role in ensuring patient information is accurately maintained organized and accessible to support high-quality care across our healthcare system.
This is an excellent opportunity for an organized detail-oriented professional who enjoys administrative work and wants to build a career within healthcare. Youll work closely with medical records and clinical documentation helping ensure important patient information is properly reviewed processed and incorporated into Epic our electronic health record (EHR) system. Through your work youll help ensure clinicians have access to complete and accurate patient information when they need it most.
Schedule & Location
100% onsite in Haverhill MA
MondayFriday schedule no weekends or holidays!
Standard hours are 8:00 AM 4:30 PM
Some flexibility with start and end times may be available
What Youll Do
Review sort and process incoming patient documentation from a variety of sources including fax email mail and internal systems
Determine the appropriate placement of documents within the electronic medical record
Scan and upload paper records into Epic and other electronic systems while maintaining accuracy and quality standards
Organize and maintain both physical and electronic documents in accordance with organizational policies
Ensure patient information is handled securely and confidentially at all times
Respond to documentation and record requests from authorized healthcare professionals
Track and monitor document workflows to ensure records are complete and up to date
Collaborate with clinical and administrative teams to support efficient patient record management
Qualifications
Education
High School Diploma or equivalent required
Associates Degree in Health Information Management preferred
Experience
12 years of records management experience preferred
Knowledge Skills & Abilities
Knowledge of health information management principles HIPAA regulations and electronic health record systems
Epic experience strongly preferred
Familiarity with medical terminology preferred
Strong attention to detail and ability to handle large volumes of documents accurately and efficiently
Excellent organizational communication and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
Proficiency with document imaging technologies scanners software applications and electronic databases
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.