Dock Technician

From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

n a safe efficient and professional manner the Maintenance Technician completes the required PMs and
repairs on commercial and industrial facility equipment. The technician is an excellent communicator and
has exceptional follow through capabilities.

Abides by all safety guidelines including OSHA regulations lock-out/tag-out machine guarding PPE etc.
Conducts shift rounds (regular checks of systems and equipment to identify issues and document systems
and equipment performance).
Maintains troubleshoots and performs minor repairs on equipment. At times working with guidance of
more experienced techs. For example:
Inspection/evaluation may include measurement of operating characteristics such as speeds
pressures vacuum or vibration; and features such as wear replacement of expendables (i.e. belts
hoses fluids filters etc.).
Servicing and maintaining Docks (Levelers Seals Bumpers etc.) Commercial Doors (Automatic
Hollow Metal and Overhead) and Commercial Locks and Door Hardware.
Other preventative maintenance may include tasks such as filter changes condenser cleaning oil
changes machinery lubing and greasing.
Repairs could include tasks like routine cleaning/patching/painting buildings basic repairs to
equipment including small plumbing and simple electrical repairs; might include addressing client
concerns with lighting etc.
Completes detailed training on life-critical work practices related to modified confined space
procedures hazardous energy control and required documentation process utilizing paper and digital
communications.
Documents work results in the CMMS analyzes findings and recommends updates to PM list.
Communicates effectively with coworkers and customer staff; assuring that all aspects of a work request are
understood. This includes ensuring the customer is adequately informed about work status and expected
completion dates.
Other duties may be assigned as deemed necessary by the Site Manager
May provide guidance to Sub-Contractors of facilities services.

Education
(HS Diploma Under/Graduate
Degree etc.)
High School diploma (or equivalent) required preference given to
those with some undergraduate trade or business school training.
Business Experience
(prior years work/related
experience)
At least three (3) years experience servicing and maintaining
commercial dock levelers doors automatic doors dock lock and
overhead door hardware while maintain dock maintenance program
records is required. This experience must include troubleshooting
electronics power supply maintenance of pneumatic and/or hydraulic
systems and basic rigging.
Previous experience working with the following door manufacturers is
preferred: Rite Hite Power Ramp Nabco Stanley Access Technology
Record USA Tormax Besam Allegion Door Hardware Assa Abloy.
Experience working in roles that require physical labor including
mechanical electrical plumbing carpentry concepts is preferred. Licenses/Certifications AAADM certification is preferred
Must possess a valid drivers license
Language Skills Ability to interpret a variety of instructions furnished in written oral
diagram or graphic form. Key elements include the ability to interpret
and fully-understand safety rules operating and maintenance
instructions and procedure manuals. Ability to execute repetitive
tasking as trained without deviation.
Ability to write routine reports and correspondence. Must be able to
send/receive emails and be able to manage an email box. Must be
able to operate the work order system. -Ability to speak effectively before groups of customers and/or
employees
Technical Qualifications & Skills To perform this job successfully an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

Ability to use hand and small power tools multi-meter portable rigging & support jacks
Able to disassemble/reassemble basic fixtures and equipment
Ability to perform basic mechanical repairs to buildings and equipment
Able to competently operate a forklift scissor lift and aerial lift
Ability to operate a personal computer cell phone; and/or electronic tablet

Able to function with dynamic priorities adapting to changing customer expectations and completing work
requests efficiently with high quality standards. This may include taking the initiative to productively
manage unexpected downtime remaining productive while contributing to high quality results.
May need to support non-customary schedules and weekend work
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages
area circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists.

The physical demands and work environment described here are representative of those that must be met
by a Maintenance Technician to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the Technician is regularly required to stand for extended intervals
with occasional scheduled breaks walk use hands to finger handle or feel reach with hands and arms
stoop kneel crouch or crawl and talk or hear. The individual frequently is required to climb stairs and
ladders. The individual must regularly lift and/or move up to 40 pounds at higher than chest level and be
able to tolerate adverse rooftop working conditions due to climate and tolerate extreme temperature changes.

Moving mechanical parts and high precarious places
Occasional exposure to: - Fumes or airborne particles - Toxic or caustic chemicals - Risk of electrical shock and vibration - Moderate to high noise levels - Outdoor weather conditions (including extreme cold extreme heat).
The following safety equipment may be required: steel toecap shoes hearing protection hardhat eye
protection hand protection and hair/beard containment.

Please review our Affirmative Action Policy.

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