DOC Lawrence CC Visitor Coordinator
Job Location:
Lawrence, KS - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position Title: Office Associate
Job Requisition ID: 56844
Opening Date: 06/18/2026
Closing Date: 07/02/2026 11:59 PM
Agency: Department of Corrections
Class Title:OFFICE ASSOCIATE - 30015
Skill Option:Keyboarding
Bilingual Option:None
Salary: Anticipated Starting Salary (Eff 7/1/26) $4307/month; CBA Applies; Full Range: $4307-$5764/month
Job Type: Salaried
Category:Full Time
County: Lawrence
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
While not required a Resume/Curriculum Vitae (CV) is recommended. When applicable title that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services Unit that is providing services for a growing population of individuals in custody. We encourage all qualified applicants to apply.
- Coordinates and completes tasks that allow individuals in custody to communicate with civilians.
- Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation individuals in custody telephone system MP3 players/software and electronic messaging.
- Receives and reviews potential visitor information forms (PVI) from civilians communicates with civilians to complete forms routes PVI forms for approval.
- Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.
- Serves as back up to clerical staff in Clinical Services.
- Serves as back up receptionist for Clinical services.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
- Requires knowledge skill and mental development equivalent to completion of high school and two (2) years of office experience.
- Requires the ability to keyboard 45 words per minute.
- Prefers at least one (1) year of experience in creating working with and maintaining Microsoft Excel spreadsheets or similar like computer database program.
- Prefers at least one (1) year of experience in composing correspondence independently on behalf of another person.
- Prefers at least one (1) year of experience in operating common office equipment such as multi-line phone systems copiers fax machines and scanners.
- Prefers at least one (1) year of experience in troubleshooting common office equipment such as copiers fax machines and scanners.
- Prefers at least one (1) year of experience in using Microsoft Word and Outlook or similar programs for word processing and email.
- Prefers at least one (1) year of experience in talking to the public about rules/guidelines followed by employer in order to get to an appropriate end result.
- Prefers at least one (1) year of experience in reading interpreting and applying rules and/or guidelines of an organization.
- Prefers at least one (1) year of experience maintaining a schedule including appointments and meetings for visitors.
- Requires ability to pass the IDOC/IDJJ background check.
- Requires ability to pass a drug screen. The use of unauthorized drugs by an employee regardless of position held is prohibited.
- Required to utilize digital technology tools platforms and processes in managing and supporting various digital enhancements for greater efficiency productivity and digital transformation efforts within the department.
- Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: See Below
7:00 AM to 3:00 PM Mon-Fri w/Sat & Sun off
Headquarter Location: Lawrence Correctional Center-10940 Lawrence Rd Sumner Illinois 62466
Work County: Lawrence
Agency Contact: Kellie Bettis
Email:
Posting Group: Public Safety; Office & Administrative Support
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity equity and inclusion. This commitment is at the forefront of our operations hiring policies and procedures and training. We recognize the benefit of workplace empowerment the importance of diversity and fully support an environment where ALL employees are treated fairly respectfully and have equal access to opportunities and resources necessary to thrive and contribute to the agencys success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued respected and included. Through our commitment to Diversity Equity and Inclusion (DEI) we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including but not limited to racism ageism ableism sexism discrimination based on sexual orientation and gender and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody operating successful reentry programs and reducing victimization. Employees enjoy excellent benefits including health vision and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.
As an IDOC employee you are entitled to a robust benefits package that includes:
Flexible work schedule in some program areas (Flex time and Hybrid options)
Health Life Vision and Dental Insurance
12 weeks paid maternity/paternity leave
Pension Plan - Vesting at 10 years for Tier II
Full 20-year retirement awards free health insurance during retirement
Deferred compensation and other pre-tax benefits programs
Paid state holidays: 13 - 14 day annually
3 paid Personal Business days annually
12 paid Sick days annually (Sick days carry over year to year)
10 - 25 Paid Vacation days annually (10 days beginning at year 1 employment)
Personal Sick and Vacation rates modified for 12-hour work schedules (As applicable)
Employee Assistance Program and/or Mental Health resources
For more information about our benefits please follow this link: Benefits Information
Required Experience:
IC
About Company
You won't find Steve Martin at the Illinois Department of Transportation (IDOT), but the agency is all about planes, trains, and automobiles. The IDOT plans, constructs, and maintains Illinois' transportation network, including its highways and bridges, airports, public transit, rail ... View more
