District Leader TexasSouth TexasGulf Coast
Houston, TX - USA
Job Summary
Since its launch in 1993 with a collection of six essential handbags Kate Spade New York has always been colorful bold and optimistic. Today it is a global lifestyle brand that designs extraordinary things for the everyday delivering seasonal collections of handbags ready-to-wear jewelry footwear home décor and more. Known for its rich heritage and unique brand DNA Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio a global house of brands committed to stretching whats possible.
A member of the Tapestry family we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestrys commitment to equity inclusion and diversity.
Primary Purpose:
The District Leader leads and drives all aspects of the Retail business for the district including customer service clienteling sales team development and operations. This person will cover 11 Kate Spade stores in a combination of Outlet and Specialty addition the District Leader will ensure the modern luxury store experience is consistent in the locations within the district and partner with our buying team to provide insights on our customers and competition in the market. The District Leader is accountable to ensure the standards and values of the Kate Spade brand are implemented with the highest level of quality and excellence. Through inspiring presence and ability to motivate teams at all levels the District Manager will play a significant leadership role. The District Leader will need to reside in TX.
The successful individual will leverage their proficiency in Retail Management to
CUSTOMER ENGAGEMENT
o Create and reinforce a proactive selling culture that focuses on building long-term relationships through clienteling and customer shopping experience
o Foster an environment where service and selling are top priorities through training coaching role-modeling and personal customer involvement
LEADERSHIP EFFECTIVENESS
o Develop the team to deliver outstanding customer experiences across the district
o Manage with integrity honesty fairness and knowledge promoting the culture values and vision of Kate Spade
o Plan identify communicate and delegate key responsibilities and practices to Coach Store Leaders to ensure smooth flow of operations
o Review store environments and key business indicators with Regional Manager to identify successes problems concerns and opportunities for improvement and provide coaching to District and Store Managers to take action and achieve goals
o Create retention and succession plan strategy for the district
o Act as a brand ambassador; actively promote the Kate Spade Brand in the market place
STRATEGIC FOCUS
o Communicate vision strategy and clear directions to team
o Create innovative strategies to achieve both short and long-term goals
o Work with Regional Director and cross-functional partners to establish objectives that support the vision
o Make decisions that are aligned with Company priorities and values welcome partnerships and always act in the best interest of the Company its employees and its customers
BRAND AND FASHION AWARENESS
o Stay current with market competition industry fashion trends and customer shopping behaviors
o Understand and communicate how Kate Spade products fit into current fashion trends
o Keep up to date on Kate Spades advertising editorial PR and other external resources (social media blogs magazines etc.)
o Ensure Kate Spade Employees are perceived as fashion advisors to both associates and customers by communicating fashion awareness and trends in the marketplace
BUSINESS DEVELOPMENT
o Develop and execute strategies to grow the business (e.g. sales clienteling customer engagement talent acquisition retention etc.)
o Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast plan and budget to the needs of the business
o Work closely with District and Store Leaders in managing to the budget while identifying and maximizing sales opportunities
o Collaborate with business partners (Visual Merchandising Planning HR LP Finance Store Operations etc.) to ensure strategies are aligned with overall business objectives
o In partnership with the Buying team provide input on the customer and competitor trends. Provide input on the assortment & planning strategy to adapt to the specific customers profiles.
o In partnership with the Marketing teams provide insight on customers mindset competitor activities and defines district level needs. Provide input on how to make North America strategy locally relevant and provides input on Kate Spades brand position in market.
o In partnership with Store Environment provide input on Visual Merchandise and design needs based on door level specific customer flows and shopping behaviors. Share local competition best practices.
The accomplished individual will possess
10 years management experience in a similar multi-unit retail environment; a combination of education and experience will be considered
30% travel with this role
Proven ability to create strategies and deliver results
The ability to effectively communicate and collaborate with Kate Spade Senior Leadership
Pro-active problem solver ability to assess an issue and develop action steps for resolution
The ability to think broadly consider all perspectives on issues and reach logical conclusions that best serve Kate Spade as a whole
Track record of attracting exceptional Talent to an organization
Our Competencies for All Employees
Courage: Doesnt hold back anything that needs to be said; provides current direct complete and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isnt upset when things are up in the air; doesnt have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people up down and sideways inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each persons career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment hiring promotion compensation transfer training discipline and termination) are based on the applicants or employees qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process please contact Tapestry People Services at 1- or
Visit Tapestry Inc.
Base Pay Range
$130000.00-$150000.00Here are some of the benefits that we offer: Medical insurance Dental insurance Vision insurance 401 (K) Paid Paternity and Maternity leave Commuter Benefits Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.
About Company
Tapestry Is The First New York–Based House Of Modern Luxury Lifestyle Brands. The Company's Portfolio Includes The Coach, Kate Spade New York, And Stuart Weitzman Brands. Learn More About Tapestry And Their Brand Vision.