District Business Analytics

We are seeking a forward-thinking Business Operations professional to drive operational excellence analytics technology adoption and continuous improvement across our Indianapolis District.

This role serves as a strategic partner to district leadership and requires a unique blend of leadership influence analytical capability and technical expertise. The successful candidate will leverage data reporting AI-enabled technologies and process improvement methodologies to enhance operational performance support business decision-making and improve the employee and customer experience.

We recognize that exceptional candidates may come from a variety of professional backgrounds. While the responsibilities and expectations of this role are clearly defined the final title may be aligned with the selected candidates experience technical expertise and leadership capabilities.

Key Responsibilities

Business Operations & Performance

• Partner with district leadership to evaluate operational performance and identify opportunities for improvement.
• Analyze operational customer and financial data to support decision-making and drive measurable results.
• Support district excellence initiatives across Employee Customer Finance and Operations.
• Facilitate Management Review Meetings and help drive accountability for improvement initiatives.

Analytics Reporting & Customer Solutions

• Develop reporting dashboards and performance metrics that improve visibility and support business decisions.
• Partner with Sales Pricing Account Management and Operations teams to support customer solutions and commercial initiatives.
• Utilize internal data to support customer reviews visibility reporting pricing discussions and business development opportunities.
• Translate business needs into practical reporting and technology solutions.

Technology & Continuous Improvement

• Leverage Microsoft Copilot AI-enabled technologies automation and digital solutions to improve productivity and operational performance.
• Champion adoption of new technologies reporting tools and process improvements across the district.
• Utilize advanced Excel Power Query and data analysis capabilities to improve efficiency and standardization.
• Lead continuous improvement initiatives through process mapping root cause analysis and corrective action management.

Training & Change Leadership

• Coach employees and leaders on reporting tools AI-enabled technologies operational processes and best practices.
• Support technology deployments and organizational change initiatives.
• Serve as a resource and subject matter expert for process improvement analytics technology adoption and operational excellence.

Qualifications :

Qualifications

Required

• Strong analytical skills with the ability to interpret operational data identify trends and drive data-informed decision-making.
• Advanced proficiency in Microsoft Excel including reporting data analysis Power Query and process automation.
• Experience leveraging Microsoft Copilot and AI-enabled technologies to improve productivity and business processes.
• Ability to evaluate implement and drive adoption of digital solutions.
• Strong communication facilitation and presentation skills.
• Ability to influence change and build partnerships across multiple functional areas.
• Experience in process improvement root cause analysis and problem solving.

Preferred

• Bachelors degree or equivalent experience in Business Analytics Information Systems Data Science Engineering Supply Chain or a related field preferred with an emphasis on leveraging data and technology to drive business performance.
• Experience with Power BI SharePoint Visio or similar business intelligence and process improvement tools.
• Experience supporting customer reporting pricing analysis sales initiatives or business development activities.
• Knowledge of Expeditors products services and operational processes.
• Previous experience in logistics supply chain freight forwarding or related industries.

Core Competencies

• Business Partnership & Influence Builds strong relationships collaborates effectively and drives positive change across the organization.
• Analytical & Strategic Thinking Uses data and business insights to identify opportunities and support decision-making.
• Technology & Innovation Embraces AI automation and digital solutions to improve operational performance.
• Operational Excellence Demonstrates a continuous improvement mindset focused on quality efficiency and standardization.
• Communication & Development Effectively communicates ideas trains others and helps teams adopt new tools and processes.

Additional Information

Expeditors offers excellent benefits including:

• Paid vacation holiday and sick time
• Medical health plan
• Life insurance
• Employee Stock Purchase Plan
• Training and personnel development programs
• Long-term growth opportunities within the company
• Employee referral program bonus

Additional Information :

Expeditors offers excellent benefits:

• Paid Vacation Holiday Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Remote Work :

No

Employment Type :

Full-time