Distribution Operations Manager

Who We Are

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. Were proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values visit our career site at a Distribution Operations Manager you are responsible for leading a critical operational function within the distribution center. Depending on business needs this role may be assigned responsibility for Shipping Receiving Inventory Control or other operational areas.

You will lead Distribution Leads Inventory Control Specialists and warehouse associates while driving performance through coaching accountability and operational excellence. You will ensure operational goals related to safety quality productivity inventory accuracy and customer service are consistently achieved.

As a key member of the facility leadership team you will partner with other Distribution Operations Managers and the Distribution General Manager to support overall distribution center performance.

What Youll Bring

Proven ability to lead frontline leaders and hourly associates in a fast-paced distribution environment.

Strong coaching and people development skills.

Ability to build accountability while maintaining team engagement.

Strong problem-solving and decision-making skills.

Customer-focused mindset with a commitment to service excellence.

Ability to manage multiple priorities and operational demands.

Strong organizational and communication skills.

Commitment to maintaining a safe and compliant workplace.

Data-driven approach to operational decision-making.

Continuous improvement mindset focused on operational excellence.

Key Responsibilities

Leadership & Team Development

Lead coach and develop Distribution Leads Inventory Control Specialists and Distribution Associates.

Establish clear performance expectations and accountability standards.

Conduct productivity reviews coaching conversations and corrective action when necessary.

Support employee development engagement and retention initiatives.

Promote a culture of teamwork safety and continuous improvement.

Operational Leadership

Manage daily activities within assigned operational areas.

Ensure compliance with established operational procedures and standards.

Allocate labor and resources to meet productivity and service objectives.

Monitor operational performance and implement corrective actions to address issues.

Drive continuous improvement efforts within assigned functions.

Safety & Compliance

Promote and maintain a safety-first culture.

Ensure compliance with company policies OSHA requirements and operational standards.

Participate in Incident investigations and corrective action efforts.

Conduct routine safety observations and inspections.

Performance Management

Monitor and report key operational metrics.

Analyze performance trends and identify improvement opportunities.

Support facility-wide operational goals and initiatives.

Drive accountability for productivity quality service and accuracy standards.

Functional Assignments

Shipping Operations

Responsibilities

Lead outbound fulfillment and shipping activities.

Ensure on-time and accurate shipment execution.

Monitor order fulfillment productivity and shipping accuracy metrics.

Coordinate workload and staffing to meet service commitments.

Partner with transportation and logistics teams to support delivery objectives.

Key Metrics

On-Time Shipping

Order Accuracy

Units Shipped per Labor Hour

Service Level Attainment

Customer Order Completion

Receiving Operations

Responsibilities

Oversee inbound receiving unloading inspection and put-away activities.

Ensure timely processing of incoming inventory.

Monitor receiving productivity and receiving accuracy.

Coordinate dock scheduling and inbound workflows.

Ensure proper inventory handling and storage practices.

Key Metrics

Receiving Accuracy

Dock-to-Stock Time

Inbound Productivity

Put-Away Completion

Inventory Availability

Inventory Control Operations

Responsibilities

Lead inventory control processes to maintain inventory accuracy and integrity.

Manage cycle count programs and inventory audits.

Investigate and resolve inventory discrepancies.

Monitor inventory shrink product damage and compliance.

Ensure inventory processes support operational and customer service objectives.

Key Metrics

Inventory Accuracy

Cycle Count Compliance

Inventory Shrink

Audit Performance

Inventory Variance Resolution

Measures of Success

Operational Performance

Productivity attainment

Throughput volume

Labor efficiency

Quality performance

Service level attainment

People Leadership

Team member engagement

Retention and turnover

Training completion

Team Lead development

Performance management effectiveness

Safety

Policy and OSHA compliance

Incident reduction

Safety observation completion

Corrective action completion

Customer Service

Internal and external service levels

Order fulfillment accuracy

Operational responsiveness

Customer support effectiveness

Key Competencies and Skills Required

Frontline leadership and employee development

Warehouse and distribution operations management

Operational planning and execution

Performance management and accountability

Labor planning and workforce utilization

Data analysis and KPI management

Safety leadership and risk mitigation

Customer-focused decision making

Problem-solving and decision-making

Continuous improvement mindset

Minimum Qualifications

• High School Diploma or equivalent required.
• 5-7 years of warehouse logistics distribution or supply chain experience.
• 3 years of leadership experience in a warehouse or distribution environment.
• Experience leading frontline leaders and hourly associates.
• Demonstrated success achieving productivity service inventory quality and safety goals.
• Experience utilizing warehouse management systems and operational reporting tools.

Preferred Qualifications

• Bachelors degree in Supply Chain Logistics Business Operations Management or related field.
• Experience leading Shipping Receiving or Inventory Control functions.
• Lean Six Sigma or continuous improvement experience.
• Experience supporting operational improvement initiatives.

Our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance

• Flexible Spending Accounts and Health Savings Accounts

• Company-paid Life Insurance

• Short Term Disability

• 401(k) Plan

• Paid Time Off (PTO) - plus paid holidays

• Parental Leave

Voluntary benefits:

• Vision

• Long-term Disability

• Voluntary Life and AD&D Insurance

• Additional Voluntary Benefits through Corestream

Were an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer Employer Race Color Religion Sex Sexual Orientation Gender Identity National Origin and any other status protected by law.