Distribution Office Support I

Provides clerical and administrative support for the distribution center. Maintains reports logs and documentation supports compliance and safety activities monitors inbound shipments and inventory-related issues and delivers timely customer service to internal and external customers.

Shift: 2nd Shift

Key Responsibilities

• Provide clerical and administrative support for the distribution center.
• Develop and maintain logs reports audit processes SOX controls and performance metrics to help prevent picking and shipping errors.
• Coordinate safety training records documentation communications and postings to support corporate and OSHA compliance.
• Track and record inbound shipment arrival duration and departure times.
• Notify management of potential detention charges and resolve inbound documentation discrepancies.
• Provide timely customer service to internal and external customers.
• Initiate inbound vendor and in-transit freight claims including serial number discrepancy investigations.
• Coordinate the disposition of damaged products and other related support activities.
• Monitor non-conformance related to standard operating procedures (SOPs) processes packaging vendor cross-references and UPC issues.
• Participate in special projects and other duties as assigned.

• High school diploma or equivalent combination of education and experience required.
• HVAC industry experience preferred.
• Knowledge of customer service principles and processes including meeting quality standards and customer satisfaction.
• Good verbal and written communication skills.
• Proficiency with Microsoft Office including Excel Word and PowerPoint.
• Experience with general office applications and SAP including running queries preferred.

Compensation: This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $34000 - $44000annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate.

Employees in this role are also eligible for abonus in accordance with the terms of the Companys applicable plan.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 12 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

We may use automated tools including artificial intelligence to support parts of our hiring process such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions please contact