Distribution and Fulfillment Manager

About Leaf Home

At Leaf Home we are powered by people on a single mission to make homeownership easy. Weve crafted a team of the very best to ensure we make a difference by winning every addition to serving our customers Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Womens Committee Diversity & Inclusion Committee and VetConnect we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win Being driven every day to win is who we are
• People Powered Recognized as a top Ohio and U.S. workplace by Great Place to Work Energage and more
• Family Feel with Enterprise-Level Resources You are important to us and weve built a culture youll love
• Support Inclusion sustainability and reliability surround everything we do
• Personal Growth Dedicated to providing resources and encouragement for employee growth
• Mobility Locations throughout the U.S. and Canada with continued expansion

Position Summary

The Manager of Distribution and Fulfillment leads the companys North American distribution network and warehouse operations overseeing company-owned distribution centers third-party logistics (3PL) partners installer pickup locations and distribution personnel. This role drives operational excellence by optimizing inventory flow ensuring safety and efficiency and collaborating with cross-functional teams to deliver materials where and when they are needed to support business growth.

Essential Duties and Responsibilities:

• Lead and oversee distribution and fulfillment operations across the North American network establishing standardized operating procedures warehouse and fulfillment standards and operational controls to ensure accurate order fulfillment efficient inventory flow on-time material availability and exceptional service levels.
• Develop and execute distribution and fulfillment strategies KPIs dashboards and performance metrics to improve order accuracy fulfillment cycle time inventory accuracy cost efficiency customer service and overall network performance.
• Drive continuous improvement initiatives by analyzing distribution and fulfillment workflows implementing Lean methodologies and improving picking packing shipping inventory control and material replenishment processes to strengthen current and future network capabilities.
• Manage warehouse and fulfillment infrastructure including facility conditions material handling equipment storage optimization space utilization and safety programs to support efficient receiving storage fulfillment and shipping operations.
• Lead vendor and third-party logistics (3PL) management by developing strategic supplier relationships monitoring fulfillment performance and service-level agreements (SLAs) conducting performance reviews and ensuring quality capacity redundancy and cost competitiveness.
• Develop distribution and fulfillment team capabilities through training competency development and operational coaching while providing leadership with guidance and risk assessments related to warehouse operations inventory management fulfillment execution and network performance.

Experience and Minimum Qualifications:

• 5 years of progressive experience in distribution warehousing logistics or supply chain operations including responsibility for large-scale or multi-site distribution networks.
• Proven experience leading and developing high-performing teams including geographically dispersed employees and cross-functional partnerships.
• Experience developing and implementing Standard Operating Procedures (SOPs) process improvements and operational controls.
• Experience managing third-party logistics (3PL) providers vendor relationships and supplier performance.
• Strong knowledge of warehouse operations order fulfillment inventory management distribution best practices service-level performance and operational KPIs.
• Experience utilizing Warehouse Management Systems (WMS) ERP platforms inventory management software and fulfillment technologies to optimize inventory visibility and order execution.
• Proven ability to manage multiple priorities and thrive in a fast-paced results-driven environment while balancing strategic initiatives with day-to-day operational execution.
• Excellent verbal written and interpersonal communication skills with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strong organizational skills with exceptional attention to detail and a continuous improvement mindset.
• Demonstrated accountability sound judgment and a commitment to safety operational excellence and customer service.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g. H1B status).

Preferred Knowledge Skills Abilities or Certifications:

• Professional certifications such as APICS/ASCM (CSCP/CLTD) Lean Six Sigma Green or Black Belt or relevant supply chain or operations certifications.

Travel Requirements:

• Occasional overnight travel is required (1-10%)

Overtime/Additional Hours Requirements:

• Additional and non-standard hours may be required (exempt).

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time.

Are We Your Company

Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada our diverse team spans marketing sales installation and service. We are committed to employee growth through:

• Innovating Always Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers Building trusted relationships at the core of everything we do
• Empowering Employees Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competitive medical dental and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health wellbeing financial wellness and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal financial and counseling support
• Employee discount marketplace with thousands of savings options
• Flexible Gym membership
• Employee resource groups including VetConnect and the Womens Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer is a multi-year recipient of Top Workplaces USA by Energage and is Great Place to Work Certified. Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards visit and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age genetic information veteran status or disability in accordance with applicable law.

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

Required Experience:

Manager