Disruption Designer

As aDisruption Designer you will be responsible for guiding government clients through our Design Intelligenceframework;incorporating human-centeredand design thinkingmethods tofocus on the people impacted by transformation and change engaging them to embrace and adapt to new ways of working while identifying and mitigating areas of resistance.

Responsibilities

• Participatein all aspects of discovery tounderstandclient missionandgoals;stakeholdersusersand their ecosystems; current state journeys; user segments; program project and transformationobjectives

• Conduct workshops and interviews toframe pain pointsandopportunities; define problem statements anddeterminechange readinessand areas ofresistance

• Synthesizeresearchanddataand craft compelling storiesand presentationsto communicate insightsand recommendationsthat will shapetransformation andchange enablement

• Develop and deploy communication plans pilot plans and training plansin partnership with key stakeholders and their customers

• Developand deploychange management plans that articulate actionable recommendations for organizational and workflow improvement

• Develop deploy and measure key performance indicatorsfortransformation andadoption

• Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment

• Understand and embrace the specifications and constraints of a given technology platform and/or operational environmentand understand howchange managementshould be integrated into technological considerations

• Ensureall deliverables across a variety of projectsare produced at the highest quality

Qualifications

• Ability to obtain a U.S. government Public Trust Security Clearance

• 4 years of experience inchange management andwell-versedinchangemanagement best practices and models

• Demonstrated experience in current state assessmentsfuture statevisioningand communication planning

• Demonstrated experienceconductinguserand stakeholder interviews and synthesizing data and insights into personas action and training plans

• A natural curiosity for solving problems coupled with strong analytical skills

• A collaborative nature with excellent written communication and presentation skills

• Experience workingin aproject-based environment

• Degree equivalent experience and/or certification in change management

Bonus Points

• Previouswork experience in or with the federal government

• Previouswork experience as a consultant

• Experience inHuman-Centered Design / Customer ExperienceDesign

• Experience working on multi-disciplinary cross-functionalteams including Service Designers UX and UI designers technologists data scientists engineers and solution architects

• Experience working within an Agiledeliveryframeworkincluding writing user stories and story pointing

Steampunk relies on several factors to determine salary including but not limited to geographic location contractual requirements education knowledge skills competencies and experience. The projected compensation range for this position is $85000 to $150000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunks total compensation package for employees. Learn more about additional Steampunk benefits here.

Identity Statement

As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry bringing new thinking to clients in the Homeland Federal Civilian Health and DoD sectors. Through our Human-Centered delivery methodology we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company we focus on investing in our employees to enable them to do the greatest work of their careers and rewarding them for outstanding contributions to our growth. If you want to learn more about our story visit .