• Health insurance
• Paid time off
• Profit sharing
• Vision insurance
• 401(k) matching
• Dental insurance

Dispatch Coordinator

• Answer incoming emergency and customer service calls with professionalism empathy and confidence.
• Gather accurate information to ensure the right crews are dispatched quickly and efficiently.
• Schedule emergency response and restoration services using our job management software.
• Coordinate daily technician schedules and make real-time adjustments as priorities change.
• Follow up with customers throughout the restoration process to provide updates and exceptional service.
• Maintain detailed and accurate job documentation and data entry.
• Handle general customer inquiries past service requests and routine office communications.
• Work closely with our Operations Sales & Marketing and Production teams to ensure a seamless customer experience.
• Assist with additional administrative and customer service responsibilities as needed.

• Calm and composed under pressure
• Friendly compassionate and customer-focused
• Highly organized with exceptional attention to detail
• An excellent communicator with strong phone etiquette
• Able to multitask and prioritize in a fast-paced environment
• Comfortable learning and using scheduling and job management software
• A collaborative team player with a positive attitude
• Reliable dependable and committed to delivering outstanding service

• Paid Time Off (PTO) and Paid Holidays
• 401(k) with Company Match and Profit Sharing
• Health Dental and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Ongoing training and professional development
• Career advancement opportunities within a growing organization

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.