Disease Area Lead, HCP Engagement Operations

This is what you will do:

The Disease Area Lead is responsible forplanningexecutionand alignment with Marketing on all HCP Engagements for theDesignatedDiseasearea(DA).Using the annual HCP Engagement Plan as a guide proactivelycommunicatingand executing on Marketing initiatives that involve HCPs; including Speaker Programs Congresses Ad Boards Speaker Training programs etc.The Disease Area Lead serves as primary point of contact fordiseasearea on all issues involving HCPs and HCP vendor engagementand acts acritical advisor tothebusiness by translatingdataobservationsintoactionablerecommendations. Alsotheyshare best practices with otherDALeads andleadsinnovation on specific enhancements.

You willbe responsible for:

• Working in alignment with Marketing to plan andexecute onall engagementsutilizingHCPs both in person and virtual.

• Actingas subject matter expert and point of contact for HCP engagement activities and planning within theDA.

• ReviewKPIreportsregularlyand provide theDAbusinessleadershipwithactionableinsights/recommendationsto enhancespeaker programengagementse.g.attendee surveyresults.

• Partner withsales and marketingleaderstodefinespeakerprogramintended audiencesetgoalsandreport on KPIs.

• Ensuringconsistency and compliance with operation requirements for all Speaker Bureau nominations and other HCP engagementsincludingcontracting documentation andrecordsretention.

• Respondingto questions about speaker contracting compliance training status or program content/topic qualifications and training needs. ManagingNominationtracker for TA and respondingto inquiries.

• Deliveringneeded training within TA to ensure clear expectations and skills to use tools and meet requirements.

• Leadingefficienciesand innovation to improve experience for HCPsMarketingand compliance partners.

• Ensuringcomplete andaccurateexecution of all Audience Accumulation documentation reporting and insights gathered.

• Executingrequirements related to managing and tracking program information ensuring all actions are completed on time and on budget and continually communicating with the project team to foster positive interactions andultimately achievingdesired program outcomes

• Utilizing Excel or other similartool provide oversight and budget reporting on HCP Engagements sharing with Marketing as well as Director

• Working with stakeholders lead innovation enhancements that support the continuous improvement of the HCP Operation

• Managingall daily Speaker Bureau communications and issues arising from SalesMarketingorvendor.

• Aligningclosely withlogisticsvendorto ensure meetinglogisticsalign with HCP needs.

• Drivingtheannualneeds assessment process including thenominations and Speaker Bureau selection process ina timelyway to ensurefaststart to year.

• Collaboratingwith marketing and sales teams to exchange ideas and gain feedback on operational areas of improvement

• Workingwith stakeholdersensuringthetimelycloseout of all events.

• Demonstratingorganizedandtimelyapproach to tasks withinDA.

You will need to have:

• B.S. or B.A. in business finance or marketing

• 4years experiencesupporting teams in an operationalcapacity

• Proactive and customer-focusedmindset to stay on top of upcoming engagements

• Business processunderstanding toensureoperational compliance against business process

• Ability tomultitask andmaintainworkflow efficiently in a fast-paced environment executing with a sense of urgency

• Relationshipand partnering skills are essential for this position.This job will requireestablishingand maintaining excellent working relationships with HCP Vendor and Brandleads.

• The duties of this role aregenerally conductedin an office environment.As is typical of an office-based role employees must be able with or withoutan accommodationto:use a computer; engage incommunicationsvia phone video and electronic messaging;engage in problem solving and non-linear thought analysis and dialogue; collaborate with others; maintain general availability during standard business hours.

We wouldpreferforyou to have:

• Entrepreneurial mindset to enable impactful leadership in a mid-size structure;ability toidentifyopportunities and continuously seeksolutions that capture and increase the value to patients and to the organization.

• Extremely organized with high attention to detail and sense of urgency in execution.

• Experienceestablishingand maintaining an excellent relationship with key external and internal stakeholders including those in positions of seniority and/or high influence

• High levelof interpersonal and customer service skills as well as superior conflict resolution skills

• Familiar with medical terminology pharmaceutical products; knowledge of regulations and program implementation procedures

• Strong MS Excel skills and comfort with reportinganalysisand tracking