Disability Claims Specialist

Are you passionate about helping others and making a meaningful impact Join a team thats proud to be named one of Lincolns Best Places to Work! At NRECA were looking for a compassionate and detail-oriented Disability Claims Specialist. Apply today and help us continue delivering excellence to our members!

NRECA is a unique national trade association providing advocacy financial services and business support services to over 900 consumer owned electric cooperatives across the country. NRECA employees are united by our mission inclusive culture collaborative workplace and commitment to service excellence. As a best place to work employer we operate with integrity transparency and a spirit of innovation.

NRECA offers competitive compensation and a comprehensive benefits package including medical dental and vision coverage a matching 401(k) and pension plan wellness programs professional development opportunities and a supportive team-oriented culture that values your contributions.

The work in I&FS is diverse intellectually engaging and deeply impactful. They foster a culture of belonging driven by values like communication creative problem-solving and accountability. If youre motivated by purpose enjoy variety and care about people and outcomes this is the team for you.

• Under general supervision reviews investigates and analyzes disability claim information for the NRECA membership in accordance with established policy provisions procedures and service standards.

• Evaluates claims using standardized guidelines and escalation protocols with support from senior staff and leadership and treats each disability claim as an individual case by researching the claimants education training experience functional limitations and identifying potential opportunities for return to work where appropriate.

• Assists in developing recommended plans of action for assigned claims and maintains high standards of customer service while meeting productivity and timeliness expectations.

• Applies judgment within defined parameters to support the development and execution of a claim management approach escalating complex disputed or unusual cases to senior specialists or management.

• Positioniseligible for NRECAs hybrid schedule whichallows flexibility to work from home up to 2 days per/week.

• Associate degree in business or related field or 3 years of experience in disability or workers compensation claims processing working with group insurance plans and service providers.

• Insurance coursework or designations obtained through organizations such as LOMA AHIP ICA and IFEBP.

• Three years of claims related experience in the areas of disability workers compensation medical dental and/or life insurance.

• Knowledge of the disability claims lifecycle integrating medical evidence vocational factors functional limitations and policy provisions to support consistent decisions.

• Strong analytical and critical thinking skills with sound decision-making within established policies and authority levels.

• Clear and professional verbal and written communication effectively engaging diverse members and employees using approved messaging; and with the ability to speak the English language both fluently and clearly.

• Ability to identify investigate and document issues accurately.

• Strong customer service skills including active listening needs assessment and de-escalation of challenging situations.

• Accountable for attendance and adherence to a hybrid work schedule.

• Ability to report to the office when required.

8:15 5:00 p.m. Monday through Friday; Hybrid Schedule - 3-days days in-office (Tuesdays and Thursdays required; one additional day of your choice); 2 days from home.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Primarily sedentary work with extended periods of sitting.

• Close visual acuity for computer work and data analysis.

• Manual dexterity for frequent keyboard use.

• Occasional light lifting (up to 10 lb).

• Effective communication in person by phone and via email.

Additional Requirement:

The preceding job description has been written to reflect managements assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment please e-mail or call: - NRECA Arlington Human Resources. Please call - NRECA Lincoln Human Resources for Lincoln NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The U.S. Equal Employment Opportunity Commission (EEOC) recently released the Know Your Rights poster which updates and replaces the previous EEO is the Law poster and EEO Is the Law Poster Supplement.

Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.

E-Verify. As a Federal Contractor NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.

For more information about life at NRECA please visit .